Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nelson Medina-Rosero

West Haven

Summary

Dynamic Store Manager with a proven track record at AutoZone, excelling in team leadership and inventory management. Recognized for enhancing customer relations and fostering a positive work environment. Skilled in training and mentoring staff, driving sales growth, and ensuring operational excellence through strategic planning and effective communication.

Overview

5
5
years of professional experience

Work History

Store Manager

AutoZone
11.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.

Assistant Manager

Valvoline Instant Oil
01.2020 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Education

High School Diploma -

West Haven High School
West Haven, CT
06-2017

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Shift scheduling
  • Retail inventory management
  • Recruitment and hiring
  • Staff management
  • Work Planning and Prioritization
  • Strategic thinker

Accomplishments

  • Supervised team of 15 staff members.
  • Increased sales by 12% by coaching department managers on new merchandising standards.
  • Recruited 4 successful new managers within one year.

Timeline

Store Manager

AutoZone
11.2022 - Current

Assistant Manager

Valvoline Instant Oil
01.2020 - 08.2022

High School Diploma -

West Haven High School

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Nelson Medina-Rosero