Nelson Morales
Weston
Summary
Dynamic Delivery Manager with a proven track record at Gemaire, enhancing delivery efficiency and customer satisfaction through effective route planning and quality control measures. Skilled in distribution coordination and fostering teamwork, I excel in optimizing operations and implementing safety regulations. Achieved significant improvements in delivery processes, demonstrating strong problem-solving and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Delivery Manager
Gemaire
08.2022 - Current
- Managed relationships with delivery drivers ensure smooth deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Supervised delivery staff and general productivity.
- Managed resources effectively to avoid unnecessary delivery delays.
- Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
- Improved delivery efficiency by optimizing routes and scheduling for the team.
- Operation of forklift
Handyman
Our Place Air and Home Repair
09.2020 - 07.2022
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
- Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
Chauffeur/Operator and Skill Labor
FEMA
09.2021 - 05.2022
- Machines Operator
- Participated in emergency cleanup efforts following natural disasters or other events resulting in significant debris accumulation on city streets.
- Collaborated with team members to complete large-scale cleaning projects in a timely manner.
- Maintained safe driving practices while operating heavy machinery, ensuring public safety and minimizing accidents.
Education
Associate of Science - Pharmacy Technician
UPA
Puerto Rico01-2017
Skills
- Distribution coordination
- Route planning
- Project scheduling
- Report preparation
- Delivery management
- Shipping activity oversight
- Outgoing shipments oversight
- Safety regulations implementation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
Languages
Spanish
Timeline
Delivery Manager
Gemaire
08.2022 - Current
Chauffeur/Operator and Skill Labor
FEMA
09.2021 - 05.2022
Handyman
Our Place Air and Home Repair
09.2020 - 07.2022
Associate of Science - Pharmacy Technician
UPA
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