Nelson Munoz
Chino Hills,CA
Summary
Attentive Senior Facilities Manager brings proven leadership abilities combined with strong knowledge of maintenance, repair and supply chain duties. Oversees installations and space planning to foster organized and efficient facility operations. Meticulous professional promotes workplace safety and proactively enforces all OSHA requirements.
Overview
23
23
years of professional experience
Work History
Senior Facilities Manager
Ingram Micro
Irvine, CA
01.2019 - Current
- Manage facility budgets, including capital, maintenance, and repairs; Manage Environmental Compliance Program (California Waste Stream); Support and key contributor for Environmental, Social and Governance program (ESG); Make recommendations/manage implementation for service improvement opportunities across facilities and administrative service areas; Scheduled, directed, and supervised external contractors in maintenance and upkeep of three buildings; Develop and communicate comprehensive facilities strategies to support all site operation, including complete interior and exterior building elements and campus operations; Manage and control parking needs for associates in partnership with parking administration and property owner; Function as liaison with property owner in facilitating strategies, communication, interior/exterior of communal areas, parking (EV) and janitorial services; Manage mail service for headquarters and other national sites; Cooperated with company leadership and collaborated on projects of mutual interest to multiple levels of organizational leadership; Maintained and kept meticulous records on facility expenditures, gains, and organization compliances (OC Fire, Preventive Maintenance, Infrastructures and ESG); Assessed building design and accessibility to inform others of updates to existing infrastructure while maintaining ADA compliance.
Facilities Manager
QVC, Inc
Ontario, California
01.2016 - 01.2018
- Controlled expenses to meet budget requirements; Maintained HVAC, temperature control, electrical and building automation systems; Investigated problems and determined appropriate remedies; Conducted inspections of facility grounds, external structure, systems, and equipment; Direct outsource relationship with vendors for dining services, uniform security, landscaping, housekeeping, furniture installers and movers; Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services; Interviewed, hired, and trained qualified maintenance employees; Supervised staff of six in day-to-day activities; Created management reports outlining important facility statistics; Evaluated facility operations and personnel for safety and health regulations compliance.
Assistant Director of Operations
Marshall B. Ketchum University
Fullerton, CA
01.2013 - 01.2016
- Established daily operation of facilities department, including coordinating building maintenance assignments, inspecting facilities for safety, preventive maintenance, and work quality; and purchasing materials; Responsible coordinating, monitoring all maintenance, custodial, grounds, and other services request to Campus Facilities as well as outside vendors; Collaborated with functional leaders to implement new procedures and corrective actions to improve quality; Trained and guided team members to maintain high productivity and performance metrics; Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches; Ensuring appropriate authority in issuing, ordering, and recovering primary keys and electronic entry codes; Monitored budget and utilized operational resources.
Facilities Manager
Sage Software
Irvine, CA
01.2007 - 01.2012
- Controlled expenses to meet budget requirements; Manage facilities with 425+ employees in Irvine, CA; Provide facilities support for Arizona and Oregon with over seven hundred employees; Identify and implement cost saving initiative; Tenant improvements; Flexible and creative approach to problem solving; innovative and resourceful; Strong customer service skills - responsive and client focused; Work closely with all areas of Senior Leadership; Supervised staff of five in day-to-day activities; Liaison between Sage and Irvine Company; Manage buildings access controls; Created sustainable improvement initiatives for efficient use of energy; Maintained HVAC, temperature control, electrical and building automation systems; Investigated problems and determined appropriate remedies; Conducted inspections of facility grounds, external structure, systems, and equipment; California Waste Compliance Programs
Facilities Technician
Sage Software
Irvine, CA
01.2000 - 01.2007
- Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies; Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions; Work closely with plant manager, customers, vendors, and maintenance contractors; Performed out building updates such as painting surfaces, replacing fixtures and reorganizing rooms; Maintained facility to foster clean environment free from litter, dust, and pollutants; Worked quickly on emergency requests to minimize disruptions to operations; Managed and scheduled cleaning appointments around clients' preferences and availability to maximize satisfaction; Drove compliance with regulations, building codes and health and safety standards.
Education
Building Operator Certification, I and II, CA (BOC): Facilities Management -
Associate in Electronics Engineering Technology: Engineering Mechanics -
Some College (No Degree) - Computer And Systesm
Skills
- Facility Safety Management
- Equipment Procurement
- Inquiry Requests
- Goal Management
- Scheduling and Planning
- Infrastructure Updates
- Facility Operations
- Operational Efficiency and Safety
- Structural Systems
- Office Systems Management
- Space Allocation
- Tenant Improvements
- Budget Administration
- Maintenance Requirements
- Building Maintenance
Accomplishments
- California Waste Stream Sustainability - ESG
- Relocate 410 employee
Additional Information
Customer Satisfaction Award 1998, Customer Satisfaction 2001, Outstanding Customer Service 2003, Customer Satisfaction 2004, International Facilities Association (IFMA), CoreNet Global, LinkedIn, Spanish, Native or Bilingual, English, Full Professional
California Waste Stream Implementations
•Perform assigned weekly audit according to the procedure and ensure audit record is complete prior to the end of the fiscal week assigned
•Be familiar with the best practices outlined in Ingram Micro Waste Compliance Playbook (Warehouse Environment, Office Environment
Retained Record Library)
•Know the requirements detailed within Ingram Micro Waste Compliance Program (WP-000) – found in IMS Controlled Document Library
•Review the site Waste Compliance Plan for changes prior to conducting every audit
•Ensure Corrective Action Request (CAR) are created and assigned to area supervisor for each nonconformance found
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Facilities Manager - Ingram Micro
01.2019 - Current
Facilities Manager - QVC, Inc
01.2016 - 01.2018
Assistant Director of Operations - Marshall B. Ketchum University
01.2013 - 01.2016
Facilities Manager - Sage Software
01.2007 - 01.2012
Facilities Technician - Sage Software
01.2000 - 01.2007
Northwest Energy Efficient Council - Building Operator Certification, I and II, CA (BOC): Facilities Management,
College Andre Bello - Associate in Electronics Engineering Technology: Engineering Mechanics,
University Technology - Some College (No Degree), Computer And Systesm
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