Nelson Murga
Canoga Park,CA
Summary
Dynamic leader and organizational problem-solver with a proven track record in supervisory roles, team building, and exceptional customer service. Skilled at swiftly identifying opportunities for improvement and implementing effective strategies that drive company success. Committed to fostering a culture of engagement through targeted training, continuous monitoring, and morale-boosting initiatives that enhance employee performance. Passionate about creating an environment where teams thrive and contribute to overarching business goals.
Overview
10
10
years of professional experience
Work History
Operator Technician
Kindeva Drug Delivery
09.2024 - 09.2024
- Operated machinery to maintain production schedules and meet quality standards.
- Monitored equipment performance, identifying issues for timely resolution.
- Conducted routine maintenance checks to ensure optimal machine functionality.
- Collaborated with team members to enhance workflow efficiency and safety procedures.
- Trained new employees on operational processes and equipment handling protocols.
- Maintained accurate records of production outputs and equipment status reports.
Junior Director
Stinger Management
12.2023 - 06.2024
- Contributed to increasing TruConnect's customer base through door-to-door marketing.
- Led recruitment efforts, effectively building a high-performing team.
- Conducted sales meetings to facilitate professional growth and development.
- Managed and enhanced customer relationships
- Managed teams consisting of 5-8 individuals.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Embroidery Operator
PrintFul
09.2019 - 06.2023
- Operating a fleet of eight single head Tajima embroidery machines.
- Performed quality control for each product. Paying close attention to specific instructions.
- Monitored to catch errors early to always ensure the best quality.
- Trained other employees with staff transition for new clients.
Embroidery Operator
YES! Embroidery
05.2022 - 08.2022
- Embroidery operator
- Printing, quality control, and assisted in product development.
- Problem Solving.
- Creative strategies to fulfill customer special requests.
Job Specialist
IABA
01.2017 - 02.2019
- Assisted adults with developmental disabilities.
- Leader in providing quality services in support of people striving to achieve valued roles and life styles.
- Support of people with challenging behavior to maximize quality of life.
- Pioneer in the development and use of exclusively positive behavioral strategies, in support of our mission, vision and values.
- Trained other employees with staff transition for new clients.
Telemarketing Sales
Telemarketing Center
06.2014 - 08.2016
- Excellent customer service and marketing skills.
- Adept in making sales phone calls to effectively convey a message and relay information about a product or a service.
- Committed to working professionally and diligently on behalf of a company.
Education
Graphic Design
College of The Canyons
High School Diploma -
El Camino Real Charter High School
06.2014
Skills
- Routine Maintenance
- Complex Problem Solving
- Customer Satisfaction
- Operational Improvements
- Quality Checks
- Customer Relations
- Sales management
- Time Management
- Self Motivation
- Problem-solving abilities
- Team building
- Adaptability and Flexibility
- Hiring and Training
Timeline
Operator Technician
Kindeva Drug Delivery
09.2024 - 09.2024
Junior Director
Stinger Management
12.2023 - 06.2024
Embroidery Operator
YES! Embroidery
05.2022 - 08.2022
Embroidery Operator
PrintFul
09.2019 - 06.2023
Job Specialist
IABA
01.2017 - 02.2019
Telemarketing Sales
Telemarketing Center
06.2014 - 08.2016
High School Diploma -
El Camino Real Charter High School
Graphic Design
College of The Canyons
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