Nelson Ortega Jr.
San Francisco,US
Summary
Results-driven Warehouse Supervisor with proven expertise in stock auditing and warehouse organization. Demonstrates strong knowledge of inventory management and effective team leadership. Thrives in fast-paced environments, consistently meeting deadlines and adapting to changing conditions.
Overview
8
8
years of professional experience
Work History
Logistic & Warehouse Supervisor
American Bakery (Goodwind Development Corp)
Harmon, Guam
09.2024 - 10.2025
- Overseeing the day to day operations of a warehouse and monitoring the productivity of its staff to run the warehouse efficiently.
- Constant coordination with purchasing regards status of purchase orders.
- Receiving and dispatching procedures for shipments and transfer.
- Efficient warehouse systems including storage, inventory level, shipment eta, and maintenance of equipment.
- Ensure safety procedures are being followed when operating forklifts and other machinery.
Selling & Warehouse Supervisor
SM Guam Inc
Hagatna, Guam
10.2020 - 07.2024
- Assumes regular replenishment of stocks. Maintain inventory & ensure items are stock.
- Purchase Order merchandise (locally) based on the generated data via MMS or current trends.
- Trains and delegates work assignments for Selling Staff on a daily basis.
- Ensures all employees are trained to possess knowledge of merchandise, selling techniques and presentation skills to improve selling opportunities.
- Makes recommendations on the lay-out and fixtures to improve on merchandise visual presentation.
- Maintains attractive display of merchandise and ensures correct use of store signs.
- Implements guidelines of sales and promotion activities set by Marketing.
- Performs operations support functions such as, but not limited to proper handling of merchandise, implementation of all safety measures to protect merchandise, etc.
- Constant checking of all departments; especially Miniso and Pet Express.
- Ensures standards for order and cleanliness in the store.
- Handles customer complaints effectively with the direction of promoting customer goodwill.
- Inspect the stockroom and direct the procurement of stocks for replenishment in the selling area. Merchandise must be properly labeled & arranged according to expiration dates - First In First Out (FIFO).
- Ensure that shelves are properly labeled for the easy detection of stocks.
- Maintain the stockroom in proper order.
- Receive merchandise from local and US vendors; ensure food and health & beauty merchandises are up to date.
- Receive invoice and PO with balanced amount and quantity.
IT Assistant
SM Guam Inc
Hagatna, Guam
03.2019 - 10.2020
- Installing and configuring computer hardware operating systems and applications.
- Monitoring and maintaining computer systems and networks.
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
- Replacing parts as required.
- Providing support, including procedural documentation and relevant reports.
- Following diagrams and written instructions to repair a fault or set up a system.
- Supporting the roll-out of new applications.
- Setting up new users' accounts and profiles and dealing with password issues.
- Testing and evaluating new technology.
- Conducting electrical safety checks on computer equipment.
- Knowledgeable on backup and restoration procedures.
- Knowledgeable in point-of-sale (POS) concepts, Internal Protocol (TCP/IP), email and web, Retail Management System, Quickbooks, MS Office, and Windows.
- Knowledgeable in MMS (Merchandising Management System) VS (Visual Store).
BDO & MoneyGram representative
SM Guam Inc
Hagatna, Guam
07.2017 - 03.2019
- Receiving the working cash for the day and counting it before the shift begins.
- Accepting both checks and cash for remittance and bills payment.
- Handling a large amount of money and being able to give back the right amount of change.
- Verifying a customer's valid ID before processing any transaction.
- Helping customers to fill out the right form and the right information for both sending and receiving.
- To answer queries and to assist customers with remittance related issues.
- Create reports and balancing deno with cash and check at the end of every day.
Education
Associate of Science - Criminal Justice, Administration Concentration
Guam Community College
Guam07-2023
Associate of Science - Automotive Service, Technology Master Service Technician
Guam Community College
Guam06-2020
Skills
- Visual merchandising
- Sales target achievement
- Merchandising coordination
- Sales coaching
- Merchandise pricing
- Upselling strategies
- Inventory management
- Stock control
- Warehouse operations
- Safety compliance
- Customer service
- Problem solving
- Staff training
- Time management
- Logistics
- Shipping and receiving management
- Relationship building
- Shift scheduling
- Certified forklift operator
- Performance evaluation
- Record keeping
- Attention to detail
- Computer skills
- Organization
- Supervision and leadership
References
- Ms. Aline France B. Mendoza, Branch Manager, SM Guam Inc, (671) 489-8684
- Ryan Ecal, Business Owner, Shoreline Studios Guam, (671) 707-0964
Personal Information
- Height: 5'8"
- Citizenship: US
- Date of Birth: 12/12/97
- Marital Status: Single
- Place of Birth: Iloilo, Philippines
Timeline
Logistic & Warehouse Supervisor
American Bakery (Goodwind Development Corp)
09.2024 - 10.2025
Selling & Warehouse Supervisor
SM Guam Inc
10.2020 - 07.2024
IT Assistant
SM Guam Inc
03.2019 - 10.2020
BDO & MoneyGram representative
SM Guam Inc
07.2017 - 03.2019
Associate of Science - Criminal Justice, Administration Concentration
Guam Community College
Associate of Science - Automotive Service, Technology Master Service Technician
Guam Community College