Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nelson Perez JR

Greenacres

Summary

Dynamic and detail-oriented professional with a proven track record at Pet Smart, excelling in client communication and cash handling. Recognized for enhancing customer satisfaction and maintaining a pristine environment. Adept at stock replenishment and problem-solving, consistently improving operational efficiency in fast-paced settings.

Experienced with inventory management and stockroom organization. Utilizes attention to detail and efficient restocking methods to support smooth operations. Knowledge of teamwork and adaptability to meet changing demands.

Overview

10
10
years of professional experience

Work History

Pet Care Specialist

Pet Smart
12.2022 - Current
  • Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
  • Handled animals safely and remained calm in different situations.
  • Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Sales Associate

Big Lots
09.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Stock Room Associate

Party City
08.2015 - 03.2017
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
  • Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations.

Education

High School Diploma -

Palm Bay High School
Melbourne, FL

Skills

  • Client communication
  • Customer service
  • Problem-solving skills
  • Critical thinking
  • Stock replenishment
  • Workplace cleanliness
  • Merchandise display
  • Order picking
  • Heavy lifting
  • Time management
  • Sales floor replenishment
  • Cash handling

Languages

Spanish
Native or Bilingual

Timeline

Pet Care Specialist

Pet Smart
12.2022 - Current

Sales Associate

Big Lots
09.2022 - 12.2022

Stock Room Associate

Party City
08.2015 - 03.2017

High School Diploma -

Palm Bay High School

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