Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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NELSON POTT

New Port Richey

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

5
5
years of professional experience

Work History

Color Guard Captain

Carolina Crown
12.2022 - Current
  • Developed strong leadership skills in team members through mentorship and guidance
  • Oversaw daily functions and responsibilities of all 50 members
  • Increased team morale and unity by fostering a positive and inclusive environment for all members
  • Ensured the safety and well-being of team members by enforcing proper equipment handling techniques and maintaining regular equipment inspections
  • Managed scheduling for practices, competitions, and performances to maximize efficiency and productivity
  • Mentored new captains in assuming leadership roles smoothly transitioning between seasons.

Deli Clerk

Publix
09.2021 - Current
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter
  • Enhanced product presentation and quality by arranging visually appealing displays and regularly rotating items to ensure freshness
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders

Color Guard Instructor

Tarpon Springs Leadership Academy For The Arts
08.2021 - Current
  • Enhanced student performance by developing and implementing comprehensive color guard routines
  • Provided personalized coaching for individual skill development, resulting in increased confidence and performance quality
  • Organized and managed color guard auditions, ensuring fair and objective evaluations of each participant's abilities
  • Maintained a safe and supportive learning environment for all students, fostering personal growth and teamwork skills
  • Collaborated with choreographers and music arrangers to develop innovative performance concepts that captivated audiences and judges
  • Facilitated group coaching sessions and provided individual coaching support

Manager

Moes Southwestern Grill
03.2020 - 12.2021
  • Increased team productivity by implementing streamlined processes and effective communication strategies
  • Achieved departmental goals by developing and executing strategic plans and performance metrics
  • Reduced operational costs through comprehensive process improvement initiatives and resource management
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization

Education

Associate of Arts - General Studies

St Petersburg College
St. Petersburg, FL
05.2024

High School Diploma -

Tarpon Springs High School
Tarpon Springs, FL
06.2021

Skills

  • Adaptability

  • Teamwork and collaboration

  • Conflict Resolution

  • Microsoft Office Software

  • Time Management

  • Networking Abilities

  • Relationship management

  • Leadership Abilities

  • Problem Solving

  • Effective Communication

  • Attention to Detail

  • Stress Management

  • Self-Driven and Motivated

  • Customer service

  • Performance testing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs

Timeline

Color Guard Captain

Carolina Crown
12.2022 - Current

Deli Clerk

Publix
09.2021 - Current

Color Guard Instructor

Tarpon Springs Leadership Academy For The Arts
08.2021 - Current

Manager

Moes Southwestern Grill
03.2020 - 12.2021

Associate of Arts - General Studies

St Petersburg College

High School Diploma -

Tarpon Springs High School

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