Nelson Ramirez
Plainfield,New Jersey
Summary
Experienced ground support operations professional with a focus on team collaboration and customer service excellence. Maintains high safety standards in fast-paced airport settings. Track record of improving operational efficiency through proactive problem-solving and adaptability.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Material Handler
FedEx
Newark, New Jersey
06.2022 - Current
- Safely operated motorized vehicles including tugs, belt loaders, conveyor belts, and push-back tractors around airport premises.
- Operated ground support equipment, ensuring timely aircraft servicing and adherence to schedules.
- Collaborated with team members to streamline ramp operations during peak hours, enhancing service efficiency.
- Conducted comprehensive safety inspections on equipment and work areas, minimizing risks before operations.
- Responded promptly to incidents or emergencies in ramp area.
- Adapted to various weather conditions to maintain continuous airport operations.
Team Member
Chipotle
Basking Ridge, New Jersey
03.2018 - 06.2020
- Delivered superior customer service through efficient order management and prompt inquiry responses.
- Processed customer transactions accurately, facilitating efficient service and customer satisfaction.
- Maintained clean and organized kitchen and dining environment, enhancing overall service quality.
- Ensured high-quality food preparation by following established recipes meticulously.
- Safely operated kitchen equipment while adhering to all relevant health and safety standards.
- Managed inventory, ensuring timely restocking of supplies to support uninterrupted operations.
Education
High School Diploma -
Plainfield High School
Plainfield, NJ07-2020
Some College (No Degree) - Electrical Engineering
Union County College
Cranford, NJ09-2026
Skills
Ground support equipment operation
- Shipping and receiving operations
- Aircraft tug operation
- Pushback and towing operations
- Aircraft marshaling
- Equipment maintenance and safety inspections
- Inventory management and material handling
- Loading and unloading processes
- Team collaboration and customer service
- Team leadership skills
- Paperwork completion and positive attitude
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Material Handler
FedEx
06.2022 - Current
Team Member
Chipotle
03.2018 - 06.2020
High School Diploma -
Plainfield High School
Some College (No Degree) - Electrical Engineering
Union County College