NELSON REYES
Jamaica Plain,MA
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities while maintaining a positive attitude. Proven track record of taking on extra responsibilities to achieve team goals.
Overview
7
7
years of professional experience
Work History
Co-Founder
9 Delton Ave LLC
Boston , USA
2024.08 - Current
- Established and maintained LLC compliance with legal, tax, and regulatory requirements
- Managed property finances, including budgeting, rent collection, expense tracking, and tax filings
- Coordinated tenant leasing, screenings, and lease agreements; handled tenant relations and disputes
- Oversaw property maintenance, repairs, and contractor management to ensure safety and upkeep
- Developed long-term strategies for property value enhancement and risk mitigation
- Ensured compliance with housing laws, including fair housing and tenant rights regulations
Admissions Specialist
Boston University, Questrom School of Business
Boston , USA
2023.08 - Current
- Assisted applicants with admissions process and served as point of contact throughout admissions process
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or virtual advising sessions
- Contributed to increased enrollment numbers through proactive outreach, attending recruitment events, and maintaining relationships with prospective students
- Conducted thorough evaluations of applications using established criteria and guidelines, contributing to fair admission decisions
- Served as a member of the admissions committee and supported in the decision making process for applications into the Online MBA graduate program
- Assisted in co-hosting virtual webinars for prospective students interested in the Online MBA program, providing information and addressing inquiries to enhance program engagement
Facilitator
Edgework Consulting
Boston , MA
2024.08 - 2024.08
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
- Prepared and led support groups for patients.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at tll times during sessions.
Senior Program Coordinator
Boston University, Questrom School of Business
Boston , USA
2022.02 - 2023.08
- Managed inboxes and inquiries, efficiently delegating and responding to ensure timely resolution
- Processed graduate student applications using Salesforce CRM, coordinating status updates with all parties and maintaining application life cycle data
- Produced task documentation for interns and faculty hires, and coordinated decision releases for Specialty Master's Program applicants
- Provided cross-departmental support for various projects as needed
- Reduced pending applications from 500 to fewer than 10 within one month, meeting key decision release deadlines
Program Coordinator
Boston Scores
Boston , MA
2019.09 - 2022.02
- Developed training agendas, curriculum, site schedules, and transportation itineraries for program sites.
- Facilitated pre-season training events and handled field/bus permit acquisitions for in-season events.
- Recruited, supported, and trained staff and referees; improved onboarding process, and supervised payroll.
- Composed weekly bulletins for program staff and targeted over 200 families for summer learning applications.
- Managed school field preparation, game day representation, equipment delivery, and volunteer recruitment.
- Assisted Program Director in running the Summer Learning Academy, including hiring, managing staff, coordinating daily schedules, and conducting team feedback sessions to enhance program quality.
AmeriCorps - Up2Us Sports
Boston Scores
Boston , MA
2018.01 - 2019.09
- AmeriCorps position through a non-profit organization called Up2Us Sports.
- Responsibilities consisted of completing 900 hours of direct service with the school I was assigned, directly affiliated with the organization, Boston Scores.
- Services include coaching, game day representative, referee, training assistant, volunteer, and helping directly within the office.
Education
MBA -
Boston University, Questrom School of Business
Boston, MA2025-05
Bachelor of Arts - Psychology
University of Massachusetts - Boston
Boston, MA2019-05
Skills
- Bilingual; Fluent in Spanish and English
- Salesforce CRM Systems
- Microsoft Word, Excel, Powerpoint
- Adobe Premiere Pro
- Canva
- Customer Relations
- Strategic Visioning
- Business Development
- Operations Management
- Planning and Coordination
- Higher Education Experience
- Expert Verbal and Written Communication.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Facilitator
Edgework Consulting
2024.08 - 2024.08
Co-Founder
9 Delton Ave LLC
2024.08 - Current
Admissions Specialist
Boston University, Questrom School of Business
2023.08 - Current
Senior Program Coordinator
Boston University, Questrom School of Business
2022.02 - 2023.08
Program Coordinator
Boston Scores
2019.09 - 2022.02
AmeriCorps - Up2Us Sports
Boston Scores
2018.01 - 2019.09
MBA -
Boston University, Questrom School of Business
Bachelor of Arts - Psychology
University of Massachusetts - Boston
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