Overview
Work History
Certification
Summary
Education
Skills
Work Preference
Work Availability
Timeline
Generic

NELSON L. RODRIGUEZ

Nelson
Tampa,Florida

Overview

14
14
years of professional experience

Work History

Consultant

TriWest Healthcare Alliancen
Tampa, Florida
04.2024 - 09.2024

Security Project Manager

  • Hired and responsibile for managing technical and vendor resources to implement a Enterprise wide security solution to ensure security controls against cyber threats, intrusions , disruption and ransomware
  • Manage to project scope to implement and stand up a Splunk Security Operation Center (SOC)
  • Managed and organizes related data remediation, data quality controls and data governance activities to ensure quality data management and utilization
  • Managed the coordination of internal technical teams throughout the project lifecycle to meet key project milestones in implementing security solutions and compliance requiremen, Server installs, certification, securityprotocols
  • Developed and managed project activites via Plan-of-Action-and-Milestones (POAM)
  • Engaged and managed third party resources to implement Splunk security tool(s) and SOC operations
  • Established communications plan to communicate to all stakeholders based on business metrics, frequency and management centric requirements
  • Practiced and utiilized Waterfall (PMPOK) methodology to implement and deliver security business applications and services

Consultant

Apex Systems/University Of Miami Medical Services
Tampa, Florida
03.2023 - 10.2023

Project Manager

IT projects, Microsoft
  • Responsible for the management of hardware and application upgrade of Enterprise level, server environments and applications to new environments
  • Managed and coordinated the technical and business teams engaged in establishing and implementing new VM servers, their configuration requests, resource sizing and implementation timeframe
  • Managed and organizes related data remediation, data quality controls and data governance activities to ensure quality data management and utilization
  • Managed, coordinated and hosted project meetings with all stakeholders – business, technical teams and vendors to drive the project to key milestones-to-delivery of services
  • Practitioner of business software tools – ServiceNow, MS Suite, Jira, Confluence, Teams, Instant Message, Video Teleconference
  • Developed communications plan to ensure appropriate form, medium and content provided to respective stakeholders – Project plans, Logs, Meeting Minutes, Status/Progress reports, Budget project details
  • Highly motivated individual that has the business acumen, technical experience and maturity to manage and drive a project to completion
  • Have the professional certifications augmented by wealth of business, technical and education experience to compliment any organizations
  • Utilized Waterfall (PMPOK) methodology to implement and deliver business applications and services

Consultant

Mondo/SCJohnson
Tampa, Florida
08.2022 - 03.2023

Program/Project Manager

IT Projects
  • Managed and directed internal technical and business teams in the implementation of Azure cloud services and business applications
  • Managed, track and account for vendor SOW, Invoicing, compliance requirements and deliverables
  • Develop, established and managed communications requirements to ALL project stakeholders
  • Managed and tracked budget and financial activities of projects
  • Managed and directed the implementation of Azure Web Application Firewall security service
  • Migrate premise-based applications to cloud base service arrangement
  • Managed and directed the implementation of CyberSecurity DevSecOps security measures for Development team security measures
  • Implemented security service to encapsulate development activities and efforts to ensure and support security measures and posture
  • Managed and directed the Cybersecurity IAM B2B security measures to ensure, position and enable the secure and quick onboarding of business entities to the Enterprise
  • Experienced, knowledgeable and practitioner of business tools to support project management activities, PMO, Agile, ITIL, Waterfall, PPM systems, MS Suite, Teams, Atlassian platform – Jira, confluence
  • Managed, directed, and delivering internet solutions, project activities of project resources globally
  • Develop, plan and implement strategic and tactical directions and initiatives to drive projects to completion., Managed and directed internal technical and business teams in the implementation of Unified Cisco Communications Enterprise based communications platform
  • Managed and organizes related data remediation, data quality controls and data governance/changes control activities to ensure quality data management and utilization
  • Excellent facilitation and organizational skills; able to interact and collaborate with technical resources and influence people on cross-functional teams
  • Managed, track and account for vendor SOW compliance requirements and deliverables
  • Established and implemented communications requirements to all levels of stakeholders
  • Managed and tracked budget and financial activities of projects
  • Experienced, knowledgeable and practitioner of business tools to support project management activities, PMO, Agile, ITIL, Waterfall, PPM systems, MS Suite
  • Managed and directed project activities of project resources from diverse global sectors
  • Developed, planned, and implemented strategic and tactical initiatives to drive projects to completion
  • Experienced in implementing business solutions that adhered to SEC and Security protocols
  • Utilized hybrid project methodology (Kaban) to implement and deliver business applications and services

Consultant

ACSI/Bank of The West
Tampa, Florida
11.2021 - 07.2022

Consultant

NTTDATA/Humana
Tampa, Florida
04.2021 - 10.2021

Information Technical Project Manager

  • Directly managed technical and project scrum teams in the delivery and implementation of software services in support of the healthcare business
  • Collaborating with InforSect SecOps and Legal teams to ensure applicable regulatory and security compliance protocols were adhered to – HIPPA, PCI, NACHA, GDPR, HIPAA, CCPA, and other data privacy-related regulations
  • Managed, monitored, and oversaw the budgets for all projects
  • Provided vital communications to all levels of the Enterprise organization
  • Developed project artifacts (project plans, RAID, meeting minutes) to document, account and direct activities on projects
  • Utilized PPM tools – ServiceNow, SharePoint, Teams, PowerBI, Python, SQL etc
  • To manage projects
  • Managed the implementation of network, LAN, WAN services
  • Utilized hybrid project methodology (Kaban) to implement and deliver business applications and services – Jira, Confluence, etc.

Consultant

Stratus/Pan American life Insurance Group
Tampa, Florida
08.2020 - 04.2021

InfoSec IT Project Manager

  • Initiated, planned and managed the implementation of strategic and tactical security projects to ensure regulatory and security compliance in support business operations
  • Lead the deployment of InfoSec IAM security solutions to enhance security compliance protocols, data protection, user identification, end-point intrusion and dictation programs
  • Directly managed technical and management teams in the delivery and implementation of security controls: Vulnerability, Single-Sign-on/MFA, AD redundancy, file management controls and monitoring services\
  • Managed hardware and software implementations adhered to SEC compliance protocol – SOX’s
  • Managed and organizes related data remediation, data quality controls and data governance activities to ensure quality data management and utilization
  • Directed and managed the implementation of security integration of desperate business entities – security integration
  • Managed and directed welath management control activities
  • Directed and managed the intrusion detection and file management service
  • Management ongoing security assessments and reviews
  • InFoSec tools – McAfee, Varonis (DLP), RAS, Ping-Id, Qualys, Guardium, FireEye, Tanium, ProofPoint, DR strategies
  • Project management tools - JIRA, Confluence, Kanban, ServiceNow, MS Project
  • Managed the implementation of Network, LAN, WAN and Cloud-based services
  • Utilized Agile Scrum methodology to perform and implement project deliverables

Consultant

Raymond James/Alluvion Staffing
St. Petersburg, Florida
01.2020 - 04.2020

InfoSec/Infrastructure Project Manager

  • Managed and directed InfoSec technical teams in delivery of secured business solutions
  • Managed and organizes related data remediation, data quality controls and data governance activities to ensure quality data management and utilization
  • Lead the deployment of IAM security solutions to enhance security protocols, data protection, user identification, end-point intrusion and dictation programs
  • Initiated, planned, and managed the implementation of security controls to ensure regulatory (SOX) and security compliance (PCI, RSA, IAM) initiatives
  • Managed and directed Wealth managed control activities
  • Directly managed technical and management teams in the delivery and implementation of security controls: Tanium, DLP, AD redundancy, file management controls and monitoring services
  • Directed and managed the implementation of an AD business continuity solution
  • Directed and managed the intrusion detection and file management service
  • Directed and managed SOX security control compliance project to ensure regulatory compliance
  • InFoSec tools - Qualys, Guardium, FireEye, Tanium, ProofPoint, DR strategies
  • Managed the implementation of IoT to cloud environments/datacenter
  • Utilized hybrid project methodology (Kaban) to implement and deliver business applications and services – Jira, Confluence.

Consultant

Anthem
Tampa, Florida
02.2019 - 01.2020

IT Integration Project Manager

  • Managed and directed the information software systems integration of acquired company onto the parent company enterprise IT business platforms
  • Managed and directed InfoSec technical teams in the deployment of email security services
  • End point intrusion, file protection management (IAM), Proofpoint, DLP
  • Created and established the project methodology controls and tools to support and drive business integrations
  • Implemented and utilized project methodologies, waterfall and agile, to ensure project trajectory is meeting timelines and expected project deliverables
  • Managed, coordinated and direct the implementation of IT security control tools to ensure overall strategic and tactical security at the local and enterprise level – Managed Defense security tools, Operation System software tools, application database security tools, email security tools
  • Collaborating with InforSect SecOps and Legal teams to ensure applicable regulatory and security compliance protocols were adhered to – HIPPA, PCI, NACHA, GDPR, HIPAA, CCPA, and other data privacy-related regulations
  • Managed and organizes related data remediation, data quality controls and data governance activities to ensure quality data management and utilization
  • Managed and directed team in the upgrade of Windows environment from 2008 to 2010 to be compatible with Anthem environment
  • Manage diverse and geographically located teams – local, domestic and Third-party providers
  • Created and practiced a work attitude promotes performance by the project teams
  • InFoSec tools - Qualys, Guardium, FireEye, Tanium, ProofPoint, DR strategies
  • Utilized hybrid project methodology (Kaban) to implement and deliver business applications and services

IT Sr. Technical Project Manager

HealthPlan Services
Tampa, Florida
09.2013 - 10.2018
  • Experience in managing and directing the SDLC development of critical software applications through full lifecyle (concept-to-operation) for the enterprise
  • Managed the SDLC project from development, testing and implementation to delivery critical business applications
  • Managed and directed the Info Security team in establishing and deploying PCI initiatives; Lead the transformation to a classic tier infrastructure architecture to deploy PCI rules, compliance and enhance corporate security
  • The PCI project initiative supported the conversion to a secure payment processing (tokenization) platform and enhanced PCI compliance requirements
  • Experience state government/public sector managing projects in health and human services programs such as Medicaid, MMIS, claims processing, eligibility, HHS analytics, SNAP
  • Managed security infrastructure vulnerability and compliance monitoring/reporting projects and organizes related remediation and governance activities to mature infrastructure security policy and technology frameworks (RSA/PHI/PCI/HIPAA/NACHA) and effectively improve infrastructure security posture and compliance company wide
  • Collaborating with InforSect SecOps and Legal teams to ensure applicable regulatory and security protocols were adhered to – HIPPA, PCI, NACHA, GDPR, HIPAA, CCPA, and other data privacy-related regulations
  • Managed and directed technical team in the deprecating of 2008 Windows Servers and upgrade to replacement 2010 Windows servers
  • Managed and directed technical teams in implementing required Windows patching to ensure hardware was operating with current operating systems
  • Identified areas for operational improvements of existing infrastructure security solutions and audit findings, driving such improvements start to finish
  • Work closely with infrastructure architecture / engineering / operations, compliance, and business unit customer support teams to identify risks to the business and drive solutions ranging from education and awareness to the adoption of new/existing policies, standards, processes and technologies
  • Managed, directed and implemented Cisco Unified Contact Center Enterprise (UCCE) upgrade solution to support business service growth requirements
  • Managed and directed internal and external support teams to install UCCE service upgrade Call Manager and Contact Center solution
  • Created and established the implementation/deployment and communications plans to deliver the upgraded communications corporate solution/system
  • Managed and directed the expansion of corporate network infrastructure and hardware capacity to support business growth and service redundancy
  • Directed and managed AD migration
  • The infrastructure expansion encompassed the replication of main UCCE (Side A) cluster to redundant side (Side B) for both Call Manager and Contact Center (CVP, VXML, PG, HDS) services
  • Experience creating budgets, managing P&L, RFP/RFI, ROI analysis and procuring hard-and-soft resources in support of the project and business
  • Managed and directed the establishment of datacenter migration and upgrade of distributive services and systems to support the enterprise
  • Collaborated, coordinated and directed the resources of internal and external (3rd party) teams in establishing the hardware and software for mission-critical business systems
  • Participated and managed the planning, implementation and migration of Disaster recovery plans and activities to support IVR, UCCE and datacenter activities/migration
  • Responsible for the managing Interactive Voice Response (IVR) application enhancements and changes
  • Coordinate the design, testing and implementation of enhancements with internal and external supports teams to support business service requirements
  • Experience in project finance, creating budgets, managing P&L and procuring hard-and-soft resources in support of the project and business
  • Experience and knowledgeable of Python and SQL applications
  • Managed and directed technical teams, real estate teams, external teams and client teams involved in IT security infrastructure (WAN and Network) implementations for new business growth locations
  • Develop scope documents, project plans, milestone, mitigation and communications strategies to support projects within scope, meeting project timelines and budget constraints
  • Documented and disseminated critical business correspondence and meeting activities to ensure service objectives and requirements were in compliance via meeting minutes, activity/status reports and project plan updates
  • Managed communications to key stakeholders by establish communications plan to provide status on project objectives, requirements identification, timelines, and milestones
  • Able to work under tight timetables and high-pressure situations
  • Utilized Waterfall (PMPOK) methodology to implement and deliver business applications and services

IT Sr. Technical Project Manager

WellCare Health Plans, Inc
Tampa, Florida
07.2010 - 08.2013
  • Directed, managed, and implemented the integration of new business acquisitions operations, business and network platforms in a seamless and real-time manner without impact to operations and customer service
  • Managed, directed and implemented IT security, network and telecommunications infrastructure project initiatives for new and existing office build outs
  • Experience creating budgets, managing P&L, RFP/RFI, ROI analysis and procuring hard-and-soft resources in support of the project and business
  • Planned, Managed, and delivered on simultaneous project activities with the ability to prioritize several projects at once
  • Ability to identify issues and problems, generate solutions, and choose alternatives using basic root cause analysis
  • Managed, directed and implemented migration from Genesys PBX -to-Cisco Unified Communications Center Enterprise (UCCE) upgrade solution to support business service growth requirements
  • Managed and directed internal and external support teams to install UCCE service upgrade Call Manager and Contact Center solution
  • Active Directory migration and implementation
  • Created and established the implementation/deployment and communications plans to deliver the upgraded communications corporate solution/system
  • Managed, directed and coordinated the establishment and migration of services (hardware, software and network) to support datacenter build out and migration
  • Participated, coordinated and managed the disaster recovery plans to support call center and datacenter services
  • Worked with Security SME’s to create plans of action and mediation to ensure all vulnerabilities are patched and plans for actions are mitigated
  • Coordinate with security teams the implementation of compliance requirements (PCI/HIPPA/HPI)
  • Collaborating with InforSect SecOps and Legal teams to ensure applicable regulatory and security protocols were adhered to – HIPPA, PCI, NACHA, GDPR, HIPAA, CCPA, and other data privacy-related regulations
  • Managed external teams and client teams involved in IT infrastructure (WAN and Network) implementations; ensured all compliance aspects for ISE Security software and CISCO hardware, firewalls, encryption, VPN and network protocols
  • Managed and implemented projects with engineering teams utilizing the JBOSS and VMWare tools and software architecture.

Certification

PMI, ITIL, CSM

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Education

Bachelor of Science - Economics, Business Management

Rutgers University
New Brunswick, NJ

MBA - Business Management

Tampa College
Tampa, Florida

Skills

  • Business presentation
  • Assessments
  • Technical review
  • Disaster recovery planning
  • Strategic planning
  • Product life cycle management
  • Process improvement
  • Client relationships
  • Resource allocation
  • Analysis & evaluation
  • Process optimization
  • Processes and procedures
  • Reports and documentation
  • Work Planning and Prioritization
  • Sales strategy
  • Proposal development
  • Goal setting
  • Continuous improvement
  • Team collaboration
  • Team leadership & development
  • Project leadership
  • Forecasting and reporting
  • Timeline development
  • Sell services
  • Customer relationship management
  • Project implementation
  • Client rapport
  • Project management
  • Problem-solving
  • Change management
  • Best practices implementation
  • Verbal and written communication
  • Strategic growth management
  • Requirements gathering
  • Client requirements assessment
  • Delivery assurance
  • Time management
  • MS office
  • Stakeholder engagement
  • User support
  • Budget management
  • Performance tracking
  • Operations analysis
  • Cultural awareness
  • Attention to detail
  • Quality assurance
  • Decision-making
  • Outcome accountability
  • Integrity and honesty
  • Performance assessments
  • Organizational development
  • Project analysis
  • Cloud computing
  • Public speaking
  • Issue resolution
  • Client engagement
  • Server management
  • Risk assessment
  • Business planning
  • Analytical thinking
  • Data analytics
  • Enterprise network hardware / software
  • CSS

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home option

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Consultant

TriWest Healthcare Alliancen
04.2024 - 09.2024

Consultant

Apex Systems/University Of Miami Medical Services
03.2023 - 10.2023

Consultant

Mondo/SCJohnson
08.2022 - 03.2023

Consultant

ACSI/Bank of The West
11.2021 - 07.2022

Consultant

NTTDATA/Humana
04.2021 - 10.2021

Consultant

Stratus/Pan American life Insurance Group
08.2020 - 04.2021

Consultant

Raymond James/Alluvion Staffing
01.2020 - 04.2020

Consultant

Anthem
02.2019 - 01.2020

IT Sr. Technical Project Manager

HealthPlan Services
09.2013 - 10.2018

IT Sr. Technical Project Manager

WellCare Health Plans, Inc
07.2010 - 08.2013

Security Project Manager

Project Manager

IT projects, Microsoft

Program/Project Manager

IT Projects

Information Technical Project Manager

InfoSec IT Project Manager

InfoSec/Infrastructure Project Manager

IT Integration Project Manager

MBA - Business Management

Tampa College

Bachelor of Science - Economics, Business Management

Rutgers University

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