Operate in the Directorate of Logistics for one of the top 5 largest medical centers in the DoD responsible for providing support for the installation's medical activities for over 182 internal and external customers
Oversee daily operations encompassing over 4,000 personnel dedicated to providing safe, quality, accessible, and cost-effective healthcare to up to 176K eligible beneficiaries within a 110-bed medical facility
Serve as Senior Enlisted advisor to the Director on matters related to medical logistics systems, materials, readiness planning, environmental services, healthcare technology management, and property
Supervise the health, personal welfare, and training of over 1,127 staff members, 16 Soldiers, and 131 Civilians in ensuring optimal patient care in maintaining medical supplies
Perform daily inventory management, quality assurance, material disposal, and records accountability for over 603 lines of stocked supplies valued at over $455K and totaling over $53M in annual sales
Consistently demonstrate multidiscipline collaboration and influence across tiers of command and readily set high standards organizationally
Successfully mentored 13 enlisted Soldiers and 3 Officers building professional relationships and a climate in which Soldiers could enhance their career trajectory
Implemented initiatives to ensure Soldiers and staff are recognized publicly and often for their hard work and commitment to the healthcare mission
Developed and implemented a streamlined inventory management system that reduced supply discrepancies, improved accountability, and ensured full audit readiness in accordance with DoD and the Defense Health Agency (DHA) regulations
Manage procurement, storage, and distribution of pertinent line items annually while maintaining 100% stock availability rates for critical supplies while supporting uninterrupted patient care across multiple medical departments
Function as primary liaison between the Medical Logistics Division and external vendors, contracting officers, and supply chain units ensuring timely coordination of equipment lifecycle management, preventive maintenance, and warranty support for medical devices
Authored Standard Operating Procedures (SOPs) and conducted training for logistics and clinical staff, enhancing understanding of medical logistics workflows and compliance with Army and DHA standards
First Sergeant
75th Medical Company Area Support (MCAS)
Daegu, South Korea
07.2019 - 08.2021
Served as Senior Medical Logistics NCOIC responsible for oversight of the Medical Material Center and managing and overseeing medical supply and distribution of over 3,000 lines of stock valued over $23M with annual sales of over $47M
Responsible for the readiness and wellbeing of over 65 Soldiers, KATUSAs, Dept of Army Civilians, and Korean National employees who supported a full range of joint military operations ISO 150 DoD, interagency and coalition customers encompassing over 50,000 beneficiaries
Operated within a forward deployed Medical Company comprised of a complex and diverse workforce of nearly 90 US Military and Korean Augmentees to the US Army geographically dispersed across Area IV on the Korean peninsula
Provided health service support and force health protection while simultaneously facilitating the MEDDAC-K armistice health care mission in support of over 40K beneficiaries
Oversaw the planning and execution efforts needed to maintain the health, welfare, training, morale, safety, and professional development of all Soldiers and KATUSAs while promoting and executing the commander's vision to include assisting and advising on all enlisted matters
Established both award recognition and Employee of the Month initiatives which resulted in 24 awardee recipients as well as served as lead planner for the award ceremony and employee recognition dinner
Implemented a first of its kind Hall of Fame program to recognize the significant contributions of former employees which aided in boosting morale and team cohesion
Developed and employed a detailed training program to ensure an optimal level of operations was maintained in the warehouse even during absences amongst the civilian workforce
Led company-wide readiness programs resulting in a high level medical and personnel readiness rate, enabling rapid deployment capability and seamless mission execution in both garrison and field environments
Created and implemented a weekly mentorship email program resulting in direct career and life mentorship for junior Soldiers
Supervised the direct management of all USFK Covid vaccine operations resulting in the safe processing of over 90K doses
Support Operation NCOIC
6th Medical Logistics Management Center (MLMC)
Fort Detrick, MD
05.2017 - 07.2019
Served as NCOIC for the only deployable Medical Logistics Management Center within the DoD responsible for providing strategic oversight, management, and integration across the Defense Medical Logistics
Responsible for providing strategic oversight, management, and integration across the Defense Medical Logistics Enterprise in support of the full range of military operations in a complex multi-domain environment
Directly responsible for the overall health, welfare, and combat readiness of Soldiers through various training and instructional methods
Principal enlisted advisor to the command for planning, operations, intelligence, training, and security as part of FORSCOMs emphasis on medical SRM and Objective-T
Assisted in the ongoing evaluation of medical unit readiness, planning, coordination, and deployment of resources in support of theater-wide Class VIII requirements
Assumed the role of Sergeant Major in his absence ensuring to maintain and provide insight concerning critical analysis to the Commander
Led a team of personnel, to include logistics specialists and medical supply technicians, in developing operational plans, synchronizing logistics support, and maintaining readiness for global contingency missions
Coordinated with the Defense Logistics Agency, U.S. Army Medical Materiel Agency, and Theater Lead Agents for Medical Materiel to ensure end-to-end supply chain visibility and medical readiness
Provided critical input to Operational Plans and Contingency Plans, aligning unit capabilities with joint force requirements and Army Health System support
Utilized various Army logistics systems to track asset movement, update supply statuses, and generate logistics reports for command-level decision-making
Conducted pre-deployment training and logistics coordination for deploying personnel, ensuring 100% accountability of equipment and medical materiel prior to movement
Served as the primary logistics liaison between operational units and strategic supply nodes, resolving complex logistical challenges to maintain operational tempo during multinational exercises and real-world operations
Devoted personal time and strategic efforts to mentor more than 53 Soldiers in preparation for a variety of career enhancement opportunities
Manager of Logistics Branch
Reynolds Army Community Hospital, Logistics Branch
Fort Sill, OK
08.2015 - 04.2017
Operated from a dual capacity as the Manger of the Logistics Division and served as the Manager for the Deputy Commanding Officer overseeing 10 branches for a 24-bed Health Care Platform with 8 satellite activities and organizational property valued at over $18M
Supervised and trained 16 military and 92 civilian personnel ensuring completion of mandatory training requirements by assigned personnel in addition to scheduling, conducting, and maintaining the Unit Command Supply Discipline Program statistics
Responsible for identifying and controlling potential hazards to the safety of patients, visitors, and staff by applying Composite Risk Management to all operations
Oversaw the execution of the Hospital Equipment Management System, ensuring timely preventive maintenance and calibration of biomedical equipment in compliance with regulatory standards
Served as Contracting Officer Representative on multiple service contracts supporting facilities maintenance, transportation, and linen services, ensuring contractor compliance with all performance metrics
Coordinated with multiple federal partners on a daily basis to maintain a resilient and compliant supply chain in support of patient care and mission readiness
Managed the hospital's annual logistics budget of $16M, achieving cost savings of $2.6M through strategic vendor management, inventory optimization, and demand forecasting
Represented the facility on various working groups and planning forums, contributing to enterprise-level improvements in Army Health System logistics strategy
Medical Logistics Management
United States Army Medical Materiel Center
Camp Carroll, South Korea
08.2013 - 08.2015
Performed as Chief of a medical acquisition warehouse facility responsible for managing the care of supplies in storage, receipt of inbound materiels, materiel flow, distribution, issues, and materiel quality assurance for the receiving, storage and shipping sections for the Korean Peninsula Theater Lead Agent for Medical Materiel
Responsible for oversight of all warehouse operations regarding inventory management, inventory control, packaging, transportation, materiel coordination, facilities, supplies and services, procurement, production, utilization, and disposal processes pertaining to Supply Chain Management principles and reliability program
Operated as First Line supervisor for 24 host nation personnel directly engaged in medical materiel management functions ensuring full accountability of inventory
Developed policies, SOPs, and Work Instructions through research, analysis, internal and external testing, materiel workflow related to warehouse operations, product quality of materiel, and consultation for organizations' business practices
Performed a variety of data transfer and verification assignments utilizing the SAP Business Intelligence Business Warehouse (BIBW), LIW (Logistics Information Warehouse) and other various data management systems
Oversaw all warehouse operations to include physical inventories in coordination with the Materiel Management Division as well as provided recommendations regarding demand patterns related to Authorize Stockage Listing (ASL), excess stock, and credits from customer turn ins
Senior Recruiter
United States Army
Dearborn, MI
02.2010 - 08.2013
Led, trained, and supervised an Army Recruiting Company responsible for the identification, outreach, and recruitment efforts of viable applicants dispersed throughout an area spread over 2,100 square miles with a population of 1.7 million
Responsible for the health, safety, morale, and training of 59 Non-Commissioned Officers as well as set and enforced high standards on conduct, training, professional development, and operations
Planned and executed a battle focused development program synchronizing facilities, equipment, and vehicles valued in excess of $300K
Conducted weekly presentations to classes, clubs, and organizations to equip individuals with the knowledge necessary to determine whether the US Army was the career for them
Assumed the role of liaison by maintaining strong relationships with school representatives, community leaders, and local businesses to foster continued recruitment opportunities
Attended various job fairs in high schools and local communities throughout the area to engage with potential applicants on a professional level
Designed and delivered dynamic presentations that were both effective and engaging on a personal level while ensuring the message was catered to the needs of my audience
Provided career development insight and instructed on employment options within the army for both small and large group settings
Managed hard-copy files and updated electronic records of current enlisted soldiers and prospective applicants using the informational database
Assisted candidates with building their application packets to ensure all necessary documentation was collected and accurate prior to submittal
Ensured applicants were prepared personally, physically, and mentally for the 24-48 process of enlistment into the Armed Forces
Training Manager
United States Army
Lakehurst, NJ
03.2005 - 02.2010
Supported 227 military recruiters and 38 recruiting managers while serving as the subject matter expert for all training initiatives and developmental programs
Conducted both low and no-cost training ultimately saving an estimated $68,000 in unit funding
Trained and mentored 14 recruiters leading them to successfully increase their combined volume production by 57%
Designed, developed, and delivered new recruiter training programs that produced measurable results in addition to consistently earning exceptional performance evaluations from executive leadership
Led the planning, coordination, and execution of annual training events, ensuring compliance with Army Training and Evaluation Program (ARTEP) standards and readiness requirements across a brigade-sized element
Managed and updated training calendars as well as improved visibility and synchronization of unit training schedules
Developed and conducted quarterly Training Management Working Groups (TMWG) and Commander's Training Briefs to align unit goals with Army Readiness Guidance (ARG)
Created and maintained SOPs for training operations, improving continuity and onboarding for new personnel
Assessed and tracked individual and collective training readiness levels across subordinate units, ensuring mission-capable status across the command
Facilitated coordination with various internal partners and external agencies for large-scale training exercises, securing necessary resources, ranges, and logistical support for successful execution
Conducted training needs assessments and implemented targeted professional development plans, resulting in an increase in new recruits' completion rates
Ensured compliance with all applicable Army regulations, policy guidance, and inspection criteria during audits and evaluations
Recruiting Manager
United States Army
Lawrenceville, GA
01.2001 - 03.2005
Responsible for training and professionally developing a recruiting staff of 9 Soldiers in performing market analysis and utilizing findings to conduct multi-site recruitment efforts
Successfully revamped an underperforming recruiting station into a best-in-class business unit that exceeded all recruiting goals for 24 consecutive months
Consistently met and exceeded monthly and yearly contract goals as well as achieved 122% mission success in fiscal year 2009 and 119% in fiscal year 2008 achieving Top College Contract Producing Station in 2008
Through strategic efforts and effective team management, achieved recognition as Baltimore Recruiting Battalion's Top New Recruiter, #1 of 126 Soldier's ranking, and Top Regular Army Recruiter of the Quarter on two separate occasions
Led the station to earn honors as the Top Recruiting Station in the Brigade, ranked #1 of 267 recruiting stations
Developed and implemented strategic marketing and outreach campaigns targeting high schools, colleges, and community organizations
Monitored and analyzed recruitment metrics as well as used data-driven strategies to identify gaps and optimize recruiter performance, contributing to achieving annual recruitment mission goals
Trained and mentored new recruiters on Army recruiting systems, regulations, and best practices, ultimately reducing onboarding time and increasing recruiter effectiveness
Fostered partnerships with educational institutions, civic leaders, and local influencers, building sustainable community engagement programs to enhance brand visibility and trust
Ensured compliance with all U.S. Army Recruiting Command policies and DoD ethical standards in achieving recruitment targets
Managed an operational budget of $90K, coordinating logistics and resource allocation to support outreach events, recruiting stations, and personnel training
Timeline
Senior Medical Logistics NCOIC
Womack Army Medical Center
08.2021 - Current
First Sergeant
75th Medical Company Area Support (MCAS)
07.2019 - 08.2021
Support Operation NCOIC
6th Medical Logistics Management Center (MLMC)
05.2017 - 07.2019
Manager of Logistics Branch
Reynolds Army Community Hospital, Logistics Branch