Summary
Overview
Work History
Skills
Timeline
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Nelson Saravia

Richmond,CA

Summary

Professional Bartender with experience in fine-dining establishments. Extensive knowledge of spirits and engages with customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Committed to upholding highest standards of customer service and safe food handling practices.

Overview

33
33
years of professional experience

Work History

Bartender

The Kick Back
08.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Perform closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender

Fog Harbor Fish House
04.2005 - 08.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Bartender

Hard Rock Cafe
09.1990 - 11.2010
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained numerous new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed strict recipes and drink measurements to minimize product used.

Bartender

Pier Market Seafood Restaurant
06.2006 - 07.2008
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Busser

McInnis Park Golf Center
04.1992 - 12.1995
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Skills

  • Teamwork and Professionalism
  • Supply and Inventory Maintenance
  • Professional Service Standards
  • Marketing and Sales
  • Customer Service
  • Guest Satisfaction
  • Attending Multiple Customers
  • Responsible Alcohol Service
  • Fluent in Spanish and English

Timeline

Bartender

The Kick Back
08.2023 - Current

Bartender

Pier Market Seafood Restaurant
06.2006 - 07.2008

Bartender

Fog Harbor Fish House
04.2005 - 08.2023

Busser

McInnis Park Golf Center
04.1992 - 12.1995

Bartender

Hard Rock Cafe
09.1990 - 11.2010

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Nelson Saravia