Nelson Sergent
Beverly Hills,FL
Summary
Enterprising Facilities Director successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
27
27
years of professional experience
Work History
District Manager
Sodexo USA
Gaithersburg, MD
11.2003 - 12.2021
- Managed facilities, housekeeping, energy, construction, meeting setups, preventive maintenance and pool maintenance.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Exceeded sales targets and budgets with well-developed strategies and empowering team coaching.
- Supervised 12 locations to enforce high-quality standards of operation. The district consisted of 3 MLB Teams & 9 Universities/College
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Generated financial and operational reports to assist management with business strategy.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
Facilities Director
ServiceMaster
Downers Grove, IL
01.1999 - 11.2003
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Prepared action plans to establish procedures for various emergency situations.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained facility grounds, equipment and safety compliance.
- Reviewed and oversaw construction and renovation projects.
- Ordered, maintained and distributed supplies and inventory.
- Set and enforced departmental budgets, goals and deadlines.
- Developed and oversaw budgets for facilities and worked within cost restraints.
Avionics Electrical Technician
United States Marine Corps
Jacksonville, NC
06.1983 - 09.1987
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Serviced electrical, pumps and air handling systems.
- Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
Education
No Degree - Electrical Engineering
Naval Electrical Engineering
Millington TNNo Degree - Business Administration And Management
Southern Methodist College
Orangeburg, SCSkills
- Strategic planning
- Budgeting
- Operations management
- Leadership skills
- Project Management
- Business administration
- Contract Management
- Staff Management
- Staff recruiting
Accomplishments
District Manager of the year
Facilities Director of the year
Number 1 Facilities District 3 years
Timeline
District Manager
Sodexo USA
11.2003 - 12.2021
Facilities Director
ServiceMaster
01.1999 - 11.2003
Avionics Electrical Technician
United States Marine Corps
06.1983 - 09.1987
No Degree - Electrical Engineering
Naval Electrical Engineering
No Degree - Business Administration And Management
Southern Methodist College
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