Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nelson Sherwood

Portland

Summary

Accomplished Unit Manager at Ridgeline Support Services, adept in staff training and workflow optimization. Spearheaded policy development and infection-control protocols, enhancing patient care continuity. Excelled in high-volume food preparation at M Culinary Concepts, demonstrating exceptional cost control and menu development skills. Proven leadership in fostering team efficiency and maintaining high sanitation standards, ensuring customer satisfaction and repeat business.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Unit Manager

Ridgeline Support Services
05.2021 - 01.2025
  • Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
  • Assisted in development and implementation of policies, procedures, and regulations for unit operations.
  • Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
  • Coordinated nursing with other services to promote continuity of total regimen of care.

Sous Chef

M Culinary Concepts
11.2016 - 05.2024
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Sous Chef

Best Western Hotels & Resorts
04.2014 - 11.2016
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Cook 1

Cambria Hotel
01.2013 - 04.2016
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Cook

Disney World
01.2010 - 01.2013
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

Associate of Applied Science - Culinary Arts

Le Cordon Bleu
Miramar, FL
03-2013

Miami Senior High
Miami
05-2007

Skills

  • Payroll
  • Staff training
  • Menu development
  • Cost control
  • Banquets and catering
  • Kitchen equipment operation and maintenance
  • ServSafe certification
  • Workflow optimization

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.
  • Forklift Operator Certification – Occupational Safety and Health Administration.
  • Commercial Driver's License (CDL) - Texas Department of Motor Vehicles.

Languages

Spanish
Native or Bilingual

Timeline

Unit Manager

Ridgeline Support Services
05.2021 - 01.2025

Sous Chef

M Culinary Concepts
11.2016 - 05.2024

Sous Chef

Best Western Hotels & Resorts
04.2014 - 11.2016

Cook 1

Cambria Hotel
01.2013 - 04.2016

Cook

Disney World
01.2010 - 01.2013

Associate of Applied Science - Culinary Arts

Le Cordon Bleu

Miami Senior High

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