Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nelson Torres

Chicago,IL

Summary

Painting professional skilled in interior and exterior structure painting and refinishing. Specializing in brush paint jobs. Skilled at both decorative and monochromatic paint techniques. Reliable Residential Painter focused on meeting all project deadlines and adhering to budgets. Works closely with designers to produce quality results for every customer. Dedicated to meeting or exceeding customer expectations for all completed jobs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Professional Painter

DiVinci Painters
Chicago, Illinois
07.2023 - Current
  • Prepared surfaces for painting by removing old paint, filling holes and cracks, sanding, and cleaning.
  • Applied primers and sealers to protect the surface from moisture damage.
  • Calculated amounts of materials needed for each job.
  • Developed detailed plans for each project based on customer specifications.
  • Provided accurate estimates of labor costs, timeframes, and material requirements for projects.
  • Maintained a clean work environment at all times while working onsite.
  • Scheduled jobs according to customer needs and availability of resources.
  • Consulted with customers regarding their preferences for color schemes and finishes prior to beginning any work.
  • Repaired drywall or plaster if needed before applying paint or wallpaper treatments.
  • Identified surface to be covered and characteristics of finish to properly select roller, power sprayer and right size brush.
  • Smoothed and finished surfaces on walls, trim and cabinetry.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.

Professional Painter

Shoreline Painting & Drywall
Norwalk, CT
06.2019 - 06.2023
  • Used power and hand tools safely and effectively.
  • Cleaned and properly stored paint equipment and supplies at end of workday.
  • Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks.
  • Readied surfaces and surrounding areas for painting with sandpaper, tape and other materials.
  • Mixed and applied paints, varnishes and sealants to promote lasting finish.
  • Smoothed and finished surfaces on walls, trim and cabinetry.
  • Chose correct brushes and materials for jobs and purchased from vendors.
  • Prepared sheetrock, metal and wood surfaces for painting.
  • Performed series of surface preparation techniques to maximize paint durability.
  • Selected, mixed and applied surface coatings to match and restore interior or exterior surfaces.
  • Performed minor plaster repair, blending newly renovated wall surfaces with existing plaster.
  • Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
  • Maintained thorough inventory of paint equipment and supplies by checking product levels.
  • Documented progress and provided estimated completion time for clients.
  • Recommended blending, harmonizing and contrasting color options to customers.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection.

Painter

ENT PAINTING
Trumbull, CT
04.2017 - 06.2019
  • Used power and hand tools safely and effectively.
  • Cleaned and properly stored paint equipment and supplies at end of each workday.
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.

Sales Representative

SINSA
Managua, Nicaragua
12.2012 - 04.2016
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Assessed customer needs to recommend appropriate products or services.
  • Collaborated with other departments such as marketing, operations, and logistics to ensure successful delivery of products or services.
  • Monitored market trends and competitive activity to inform sales strategies.
  • Identified new business opportunities through networking and cold calling.
  • Negotiated contracts with customers ensuring profitable deals for the company.
  • Provided training on how to use our products for both internal staff and external customers.
  • Generated regular reports on sales performance metrics for management review.
  • Participated in trade shows, conferences, and other events to promote the company's offerings.
  • Answered customer inquiries regarding product features, availability, and pricing.
  • Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
  • Maintained an accurate database of customer information including contact details, purchase history, and preferences.

Education

MBA - Marketing Management And Research

UAM
Managua, Nicaragua
08.2015

BBA - Marketing

UNAN
Leon, Nicaragua
12.2011

High School Diploma -

CNSR
Esteli, Nicaragua
12.2006

Skills

  • Active Listening
  • Positive and Professional
  • Problem-Solving Abilities
  • Customer Service
  • Quality Control
  • Excellent Communication
  • Power and Hand Tools
  • Primer Application
  • Team Collaboration
  • Strong Work Ethic
  • Creative
  • Safety Understanding
  • Customer Needs Assessment
  • Industrial and Commercial Painting Experience
  • Exceptional Time Management
  • Effective Multitasking
  • Construction Site Operations
  • Wall and Surface Repair

Timeline

Professional Painter

DiVinci Painters
07.2023 - Current

Professional Painter

Shoreline Painting & Drywall
06.2019 - 06.2023

Painter

ENT PAINTING
04.2017 - 06.2019

Sales Representative

SINSA
12.2012 - 04.2016

MBA - Marketing Management And Research

UAM

BBA - Marketing

UNAN

High School Diploma -

CNSR

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Nelson Torres