Nelson Bissett Rodriguez Martinez
Miami
Summary
Adept at precision assembly and showcasing exceptional oral communication, I elevated customer loyalty and satisfaction at Swisstime Care Inc through meticulous watch repair and restoration. My expertise in quality control and passion for continuous learning have consistently enhanced workshop standards, fostering teamwork and advancing my mechanical aptitude.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Watchmaker
WatchRepair.net
04.2025 - Current
- Resolved complex technical issues through comprehensive troubleshooting methods, identifying root causes and implementing effective solutions.
- Cultivated a reputation for excellence in service by consistently exceeding customer expectations in both repair workmanship and turnaround times.
- Mentored junior watchmakers, sharing expertise in traditional craftsmanship as well as modern watchmaking technologies.
- Built strong relationships with suppliers, negotiating better prices while maintaining the highest quality standards for replacement parts.
- Demonstrated exceptional attention to detail while assembling intricate mechanical movements, ensuring accurate timekeeping performance.
- Established preventative maintenance protocols for clients'' valuable timepieces, extending their longevity and preserving their value.
- Maintained a clean and organized workspace, ensuring efficient workflow and proper care of delicate components.
Watchmaker
Swisstime Care Inc
06.2023 - 03.2025
- Collaborated with sales team to educate customers on proper usage and maintenance of their watches, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by providing timely and meticulous watch repair services.
- Restored antique timepieces to their original condition through expert restoration techniques.
- Implemented quality control measures throughout all stages of the repair process, ensuring consistent high-quality outcomes for every serviced timepiece.
Watchmaker
Relojeria Vegueta
02.2022 - 04.2022
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a commitment to teamwork and shared success.
- Delivered outstanding customer service by addressing client concerns promptly, providing expert advice on watch care, and maintaining clear communication throughout the repair process.
- Mentored junior watchmakers, sharing expertise in traditional craftsmanship as well as modern watchmaking technologies.
- Expanded the range of brands serviced within the workshop by acquiring specialized tools and training needed to work on various luxury watch models effectively.
Watchmaker
Nelson's Watchmaker My Own Business
05.2012 - 02.2022
- Cultivated a reputation for excellence in service by consistently exceeding customer expectations in both repair workmanship and turnaround times.
- Conducted regular inventory checks, ordering necessary parts and supplies to maintain optimal workshop efficiency.
- Improved watch accuracy by conducting thorough diagnostics and implementing precise adjustments.
- Invested in continuous professional development by attending industry conferences, workshops, and courses to hone skills in advanced horological techniques.
Watchmaker
La Ideal
04.1994 - 01.2011
- Established preventative maintenance protocols for clients'' valuable timepieces, extending their longevity and preserving their value.
- Collaborated with sales team to educate customers on proper usage and maintenance of their watches, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by providing timely and meticulous watch repair services.
- Restored antique timepieces to their original condition through expert restoration techniques.
Education
High School Diploma -
Instituto Preuniversitario Estados Unidos Mexicano
07-1990
Skills
- Stress tolerance
- Oral communication
- Fine motor skills
- Precision assembly
- Complex Problem-solving
- Mechanical aptitude
- Quality control analysis
- Timepiece repair
- Watch servicing
- Tools proficiency
- Precision instruments
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Visual inspection
- Hand-eye coordination
Certification
- Watchmaker Assembler B, School Workshop "La Ideal", 04/23/1994
- Master Watchmaker, School Workshop "La Ideal", 04/07/1998
Timeline
Watchmaker
WatchRepair.net
04.2025 - Current
Watchmaker
Swisstime Care Inc
06.2023 - 03.2025
Watchmaker
Relojeria Vegueta
02.2022 - 04.2022
Watchmaker
Nelson's Watchmaker My Own Business
05.2012 - 02.2022
Watchmaker
La Ideal
04.1994 - 01.2011
High School Diploma -
Instituto Preuniversitario Estados Unidos Mexicano
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