Stanley Ndungu
Wang'uru,CENTRAL KENYA
Summary
Dedicated Shuttle Bus Driver with a proven track record at Embenezer Church Ministries, excelling in safe driving practices and passenger assistance. Demonstrated success in enhancing operational efficiency and reducing fuel costs, while maintaining a high standard of professionalism and empathy. Skilled in emergency response readiness and defensive driving, significantly improving passenger safety and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shuttle Bus Driver
Embenezer Church Ministries
01.2019 - Current
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Promoted accessibility by assisting disabled passengers with wheelchair lifts or other specialized equipment as needed.
- Supported management initiatives aimed at improving overall operational efficiency while still prioritizing customer needs.
- Managed accurate records of mileage, fuel consumption, and vehicle repairs, optimizing fleet efficiency.
- Reduced fuel costs through careful route planning and efficient driving techniques that conserved energy resources without sacrificing timeliness or comfort levels for ridership groups.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Engaged in ongoing professional development opportunities, staying current with industry best practices and maintaining necessary licensure requirements for continued employment.
- Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
- Observed safety protocols during emergency situations, ensuring the well-being of passengers and mitigating potential risks or hazards effectively.
- Strengthened brand reputation by embodying company values during interactions with passengers, creating lasting impressions of professionalism and courtesy.
- Maintained clean and comfortable bus interiors, contributing to a positive travel environment for passengers.
- Assisted passengers with boarding and disembarking, ensuring a smooth and safe experience for all riders.
- Provided information about stops or destinations upon request from passengers in a knowledgeable manner to enhance their overall experience.
- Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules.
- Handled challenging situations calmly and professionally, resolving conflicts when necessary to maintain a peaceful atmosphere on the bus.
- Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
- Handled monetary transactions related to fare collection accurately while adhering to company regulations for secure handling of cash and other payment forms.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Education
GED -
Mwea Sec.school
Kirinyaga 11-2006
Skills
- Safe driving practices
- Patience and empathy
- Defensive driving techniques
- Accident prevention strategies
- Emergency response readiness
- Passenger assistance
- Schedule adherence
- Basic mechanical repair
- Record keeping proficiency
- Safe driving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3 staff members.
Certification
- Cardiopulmonary Resuscitation (CPR) - Embenezer Church Heart Training
Languages
English
Full Professional
Swahili
Professional Working
Timeline
Shuttle Bus Driver
Embenezer Church Ministries
01.2019 - Current
GED -
Mwea Sec.school
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