Diligent Security professional with 03 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Social Security Administration
09.2021 - Current
Over the last 3 years I have gained knowledge and experience of Social Security programs and procedures
I gained the knowledge, skills, and abilities to perform a variety of account resolutions to help the general public resolve issues with their benefits
I have encouraged positive behavior and motivated others not only to excel in their daily duties, but to go above and beyond to resolve the issues for a customer
I have acquired the ability to recognize when a situation is escalating and when it requires the intervention of law enforcement
As a Marine I was taught to always be aware of my surroundings and immediately act to de-escalate any situation
I am versatile with a high understanding of emotional intelligence, enabling me to adjust my approach to any situation
Salary: $62,913 Annual Salary
GS Level: 08/03
Hours per week: 40
Supervisor: Leotha Tanner (866-931-4958)
Okay to contact this Supervisor: Yes
Transportation Security Officer
Transportation Security Administration
10.2014 - 04.2020
I have over 3 years of experience on the security screening checkpoint
I am equipped with the knowledge, skills, and abilities to perform a variety of security screening policies and procedures
As well as to mentor, supervise, and guide team members on performing these tasks
I have gained valuable experience since I joined TSA
As a TSO, I have had multiple opportunities to be an acting lead on the checkpoint
As the acting team lead on the security checkpoint, I have been involved in many highly stressful time sensitive situations
This has enabled me to further sharpen my critical thinking skills and abilities by remaining calm and confident, while instructing and assisting others on the completion of our daily tasks
I have provided direction to my team members on duties that require team work and collaboration
For example, as an acting team lead I have been responsible for executing lane rotations as well as setting a schedule for breaks and lunches during normal and high-volume days
I have encouraged positive behavior and motivated others not only to excel in their daily duties, but to go above and beyond to resolve the alarm
I have helped fellow officers to establish goals to achieve a higher standard of personal and professional growth
I have acquired the ability to recognize when a situation is escalating and when it requires the intervention of law enforcement
As a Marine I was taught to always be aware of my surroundings and immediately act to deescalate any situation
Due to my training I have been able to intervene on several occasions when passengers are becoming hostile
I am an incredibly versatile officer with a high understanding of emotional intelligence, enabling me to adjust my approach with passengers when necessary
Salary: $42,634.00 USD Per Year
Hours per week: 25
Supervisor: Nadir Rodriguez (4693189518)
Okay to contact this Supervisor: Yes
City Carrier Assistant
United States Postal Service
03.2013 - 03.2014
Company Overview: This is a federal job
Carry and deliver mail in a timely manner
This is a federal job
Salary: $15.30 USD Per Hour
Hours per week: 40
Supervisor: Ana Garza (9722551637)
Okay to contact this Supervisor: Yes
Window Clerk
United States Postal Service
08.2011 - 03.2013
Company Overview: This is a federal job
Perform distribution of mail and window services
Implements and adheres to approved programs as they apply to local requirements; operates within established postal rules, laws, and regulations
Ensures that proper safeguards are instituted for the welfare of customers and the protection of the mails
Maintains files and records and submits reports
May personally handle window transactions and perform distribution tasks as the workload requires
Has regular contact with postal customers
Exercises normal protective care of accountable paper, building equipment, and office supplies
Follows established safe work methods, procedures and safety precautions while performing all duties
Performs other duties as assigned
This is a federal job
Salary: $14.60 USD Per Hour
Hours per week: 40
Series: 2340 Post Office Clerk
Grade: 06/A
This is a time-limited appointment or temporary promotion
Supervisor: Steve Lawson (972-506-9824)
Okay to contact this Supervisor: Yes
Notary Public
Self-Employed
08.2005 - 04.2011
I was in charge of handling any case that entered the office
I also answered the phones and answered any questions that the clients had
I translated and notarized documents
Salary: $36,000.00 USD Per Year
Hours per week: 40
Corporal Of Marines
United States Marine Corps
06.2001 - 06.2005
Company Overview: This is a federal job
I was in charge of conducting morning formations, and supervising all of the marines under me
My military occupation was infantry
This is a federal job
Salary: $750.00 USD Bi-weekly
Hours per week: 60
Grade: E4
Supervisor: Gunnery Sergeant Sawyer (7608805530)
Okay to contact this Supervisor: Yes
Case Worker
Casita Maria
07.1998 - 05.2001
Worked as the Receptionist for this Non-Profit Organization.
As the receptionist I was responsible to answering the phones, retrieving case files.
After a few months I transitioned to Case Worker and began processing Immigration applications for the customers.
I was also the Naturalization Teacher.
Monitored case progress for timely completion and compliance with applicable regulations.
Salary: $1,500.00 USD Bi-weekly
Hours per week: 40
Supervisor: Maria C. Briones (214-946-7167)
Okay to contact this Supervisor: Yes
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH
05-2026
Associate of Arts - Criminal Justice
Mountain View College
Dallas, TX
12-2010
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Attention to detail
Flexible and adaptable
Dependable and responsible
Excellent communication
Problem-solving
Computer skills
Languages
Spanish
Full Professional
Interests
Outdoor Recreation
Hiking
I enjoy cooking for friends and family gatherings
Martial Arts
Gym Workouts
Passionate about balancing physical health with mental and emotional wellness