Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
14
14
years of professional experience
Work History
Senior Operations Supervisor
Infinite Commerce
Rancho Cucamonga, CA
09.2015 - Current
Experienced in leading projects that have a meaningful impact to the company bottom line
Adept at organizing and working with individuals in a team-oriented setting to maximize efficiency
Strong communication and presentation skills with the ability to convey ideas and information to diverse and challenging groups/populations
Able to successfully multitask simultaneous duties and pay attention to details effectively in an efficient and diligent manner
I am looking for a role where I can utilize my ability to communicate and develop in the best way possible
Successfully managed day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow
Trained, coached and mentored team members to foster a highly productive work environment
Resolved customer service issues and complaints in a timely and professional manner
Assistant Manager
Eagle Security Guard Services
La Puente
04.2010 - 08.2015
Highly-motivated Assistant manager with 5 years of experience and comprehensive background in developing and implementing new business processes and procedures
Conducting business forecasts, and coordinating new staff
Effective leader and communicator with important ability to work under pressure, great analytical skills, and time management skills
Assisting the manager in organizing, planning and implementing strategies
Ensuring company schedules and objectives are met by employees
Education
Associate of Science - Psychology
01.2005
Skills
PROFESSIONAL SUMMARY
Highly organized expert with experience managing operational
Activities and personnel Talented at using data-driven processes and
Advanced technologies to increase efficiency and reduce costs Strong
Communication and problem-solving skills, and poised when managing
A wide range of tasks
SKILLS
Office Administrator
Interpersonal Leadership
Strategic Thinking
Staff Supervision
Microsoft Word, Access
Power Point and Excel
Leadership Skills
Time Management
Persistent
Problem Solving
Software
Word processors
Database software
Languages
Fluent in both, English and Spanish. Spreadsheet software