Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nelsy P Villafuerte Alvarado

Covina,CA

Summary

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Overview

14
14
years of professional experience

Work History

Senior Operations Supervisor

Infinite Commerce
Rancho Cucamonga, CA
09.2015 - Current
  • Experienced in leading projects that have a meaningful impact to the company bottom line
  • Adept at organizing and working with individuals in a team-oriented setting to maximize efficiency
  • Strong communication and presentation skills with the ability to convey ideas and information to diverse and challenging groups/populations
  • Able to successfully multitask simultaneous duties and pay attention to details effectively in an efficient and diligent manner
  • I am looking for a role where I can utilize my ability to communicate and develop in the best way possible
  • Successfully managed day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow
  • Trained, coached and mentored team members to foster a highly productive work environment
  • Resolved customer service issues and complaints in a timely and professional manner

Assistant Manager

Eagle Security Guard Services
La Puente
04.2010 - 08.2015
  • Highly-motivated Assistant manager with 5 years of experience and comprehensive background in developing and implementing new business processes and procedures
  • Conducting business forecasts, and coordinating new staff
  • Effective leader and communicator with important ability to work under pressure, great analytical skills, and time management skills
  • Assisting the manager in organizing, planning and implementing strategies
  • Ensuring company schedules and objectives are met by employees

Education

Associate of Science - Psychology

01.2005

Skills

  • PROFESSIONAL SUMMARY
  • Highly organized expert with experience managing operational
  • Activities and personnel Talented at using data-driven processes and
  • Advanced technologies to increase efficiency and reduce costs Strong
  • Communication and problem-solving skills, and poised when managing
  • A wide range of tasks
  • SKILLS
  • Office Administrator
  • Interpersonal Leadership
  • Strategic Thinking
  • Staff Supervision
  • Microsoft Word, Access
  • Power Point and Excel
  • Leadership Skills
  • Time Management
  • Persistent
  • Problem Solving
  • Software
  • Word processors
  • Database software

Languages

  • Fluent in both, English and Spanish. Spreadsheet software
  • Languages
  • Spanish
  • English
  • Spanish
  • Native
  • Fluent

Timeline

Senior Operations Supervisor

Infinite Commerce
09.2015 - Current

Assistant Manager

Eagle Security Guard Services
04.2010 - 08.2015

Associate of Science - Psychology

Nelsy P Villafuerte Alvarado