Nelsy Romero
Phoenix,AZ
Summary
Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Methodical timekeeper known for high productivity and efficient task completion. Possess specialized skills in attendance tracking, payroll processing, and compliance monitoring. Excel in communication, organization, and problem-solving to ensure precise timekeeping records and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
School Van Driver
Safe Drive Services
Phoenix, AZ
08.2024 - Current
- Maintained professional demeanor at all times while interacting with students, families, faculty members and other personnel associated with the school district.
- Provided guidance and support to students while traveling to their destinations.
- Assisted special needs students with physical activities such as walking or transferring from wheelchairs onto the Car.
- Monitored student progress during trips to ensure safety and security of all passengers.
- Ensured that all students were safely seated before departing for the destination.
- Maintained records regarding daily attendance, student behavior issues, or other pertinent information.
- Assisted special needs students with personal care tasks when necessary such as toileting or eating meals during transit times.
- Communicated effectively with dispatchers and other personnel regarding trip delays, medical emergencies and issues.
- Acquired and maintained certification in basic first aid and CPR.
Office Manager
Gemilang Solutions
Orlando, FL
03.2018 - 09.2020
- Maintained confidential records relating to personnel matters.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Monitored inventory levels and placed orders when needed.
- Processed payroll accurately ensuring all employees were paid on time.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ensured accuracy of all data entered into the payroll system including benefits deductions and taxes withheld from paychecks.
- Processed payroll forms accurately and timely according to company policies.
- Compiled payroll data from timesheets, leave requests, expense reports and other documents.
- Conducted regular audits of employee timesheets to verify accuracy of data entry.
- Reconciled invoices from third-party vendors related to payroll services provided by outside agencies.
- Collaborated closely with HR team members on resolving disputes over unpaid wages or incorrect deductions from paychecks.
- Responded quickly to inquiries from staff members about their paychecks or overtime payments.
- Maintained accurate records of all time-related transactions in the system database.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Reviewed and approved time cards for processing by payroll department.
- Entered employee records, time cards, and miscellaneous deductions for payroll.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Processed weekly and monthly payroll for employees accurately and on time.
- Assisted with year-end payroll tasks, including the preparation of W-2 forms and other tax documents.
- Managed and maintained confidential employee payroll records.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Trained new employees on company timekeeping systems.
Human Resources Manager
Dinaca 2000
Puerto La Cruz, Venezuela
08.2011 - 10.2016
- Identified, screened and interviewed potential employees.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
- Conducted background checks and reference checks of prospective employees.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Reported on workplace health and safety compliance to superiors.
- Helped with employee transfers and referrals.
- Assisted in employee recruitment, hiring and interview processes.
Administrative Manager
Consorcio Promoting. C.A
Puerto La Cruz, Venezuela
08.2007 - 06.2011
- Billing of services
- Bank reconciliation
- Maintains records of financial transactions, ensure legal requirements compliance.
- Develops system to account for financial transactions by establishing a hart of accounts, defining bookkeeping policies and procedures.
- Review and reconciliation of customer and company accounts.
- Recruitment of personal.
- Calculations of Hours of Work and over time
- Weekly Payroll
- Biweekly Payroll.
- Preparation of services proposal.
- Sending and receiving information for clientes.
- Management of commercial insurance policies of the company.
Education
Tax Administration - Business Administration And Management
University Institute of Industrial Management Tech
Venezuela07-2005
Skills
- Effective communication
- Customer service
- Time management
- Problem solving
- Conflict resolution
- Team collaboration
- Attention to detail
- Empathy
- Fuel efficiency
- Adaptability
- Adaptable to change
- Patience and empathy
- Data confidentiality
- Background checks
- Confidentiality
Certification
- Quality of services as strategic management
- Quality of services
- Sales techniques
- Leadership the inner voice
- Univeristy induccion.
Languages
Spanish
Professional
English
Limited
Timeline
School Van Driver
Safe Drive Services
08.2024 - Current
Office Manager
Gemilang Solutions
03.2018 - 09.2020
Human Resources Manager
Dinaca 2000
08.2011 - 10.2016
Administrative Manager
Consorcio Promoting. C.A
08.2007 - 06.2011
Tax Administration - Business Administration And Management
University Institute of Industrial Management Tech
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