Overview
Work History
Education
Skills
Timeline
Generic

Nelsyiah Colon

Wilson,NC

Overview

8
8
years of professional experience

Work History

Quality Assurance Lab Tech

Refresco Beverages
Wilson, NC
04.2023 - Current
  • Perform a seam check at the required frequency.
  • Stop any production that may be questionable in terms of food safety, and immediately alert a member of the management team.
  • Full testing of soft drinks to approve or reject.
  • Assist, train, and mentor other lab techs with operational problems, such as syrup issues, lab testing, CIP, micros, and filler changeovers, to improve effectiveness.
  • Verify that all production schedules are current and communicated to all departments.
  • Obtain samples, and perform analytical testing to ensure conformance to specifications.
  • Must adhere to Good Manufacturing Practices (GMPs) and Safety Procedures as set forth by Refresco US rules, regulations, and practices.

Operation Manager

Citi Trends
Wilson, NC
01.2021 - 09.2022
  • Overseeing daily store operations, managing staff, ensuring excellent customer service, and driving store performance.
  • Ensuring customers receive excellent service, addressing their needs, and resolving any complaints.
  • Performs other duties as may be assigned.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Assistant Manager

Speedway LLC
Wilson, NC
06.2020 - 11.2021
  • checking in vendors, doing DSR (Daily Sales Report), managing employees, and training employees.
  • Demonstrated ability to maintain a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable, and that all products are in stock.
  • Completed day-to-day duties accurately and efficiently.

Waitress/Cashier

Mayflower
Wilson, NC
01.2019 - 02.2020
  • Waitress- served tables, took orders, and used customer service.
  • Cashier- cash handling
  • Hostess- greeted and seated people
  • Takeout- working in a fast paced environment while multitasking

Crew Member

Bojangles
Wilson, NC
09.2017 - 09.2019
  • Responsible for providing excellent customer service, preparing food to Bojangles' standards, and maintaining a clean and safe work environment.
  • Greet guests, take orders, suggest menu items, and ensure a positive dining experience.
  • Prepare and cook food according to Bojangles' recipes and standards.
  • Handle cash and credit card transactions accurately and efficiently.
  • Maintain a clean and safe work environment, including cleaning tables, wiping counters, and ensuring proper food-handling practices.

Education

High School Diploma -

Beddingfield High School
Wilson, NC
06.2021

Skills

  • Merchandising
  • POS
  • Serving experience
  • Babysitting
  • Customer service
  • Assistant manager experience
  • Food safety
  • Cash Handling
  • Cashier
  • Store management experience
  • Food Service
  • Host/Hostess
  • Management
  • Retail Sales
  • Communications
  • Laboratory testing
  • Quality control

Timeline

Quality Assurance Lab Tech

Refresco Beverages
04.2023 - Current

Operation Manager

Citi Trends
01.2021 - 09.2022

Assistant Manager

Speedway LLC
06.2020 - 11.2021

Waitress/Cashier

Mayflower
01.2019 - 02.2020

Crew Member

Bojangles
09.2017 - 09.2019

High School Diploma -

Beddingfield High School

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Nelsyiah Colon