Nelva Durousseau
Customer Service Representative
Opelousas,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
22
22
years of post-secondary education
Work History
Surgical Technologist
Opelousas General Health System
Opelousas, LA
02.2003 - 06.2023
- Worked with vendors for speedy procurement of services and equipment.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, spine, and orthopedic trauma treatment.
- Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Contributed to team-based problem-solving to resolve issues that arose during surgery and improve patient outcomes.
- Maintained records to document patient medical history and surgical procedure notes.
Education
Associate of Science - Surgical Technology
Louisiana Technical College - Lafayette
Lafayette, LA 02.2001 - 06.2023
Skills
Electronic Charting
undefinedAdditional Information
I have used the Cerner computer system. I am very familiar with working with 2 computer screens. I have done ordering supplies for surgery. I have spoken with patients, and did updates on their surgeries. I have spoken with many insurance companies about upcoming surgery for the pati, making sure everything is in order, and if not what do we need to do to get there. I have a lot of medical experience. Terminology as well as knowledge.
Timeline
Surgical Technologist
Opelousas General Health System
02.2003 - 06.2023
Associate of Science - Surgical Technology
Louisiana Technical College - Lafayette
02.2001 - 06.2023
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