Nelyange Collazo
Minneapolis,MN
Summary
Experienced guest-oriented professional with 5 years in the Health/Fitness and high-end restaurant industry with strong multi-tasking skills and ability to prioritize tasks.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and pursuing a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Nutrition Coach
Independent Contractor - Self Employed
01.2019 - Current
- Counseled clients on nutrition issues such as obesity, eating disorders, failure to thrive and feeding dysfunction.
- Provided appropriate follow-up according to clients individual treatment goals and suggested clients to outpatient and community services as appropriate.
- Educated clients about the affect's of smart nutrition, ingredients selection, food prep and meal planning.
- Customized clients calorie intake and macros according to personal fitness goals, advising to use "My Fitness Pal"
Certified Personal Fitness Trainer
Independent Contractor - Self Employed
01.2019 - Current
- Designed specific workout systems for 2-4 individual clients per week based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Minimized injury risks by advising clients about form and proper clothing.
Server/Bartender/Certified Server Trainer
Fogo De Chao
01.2018 - 09.2024
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to private contract guest.
- Taught staff how to deliver outstanding service to every guest without sacrificing profit objectives.
- Working together with fellow servers as a team in a high pace volume, upscale restaurant to ensure all guest all served with sense of urgency.
- Improved overall staff performance by providing consistent feedback, evaluations, and follow-up coaching.
Server
Cafe Intermezzo
11.2016 - 12.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced guest experience by promptly attending to their needs and providing personalized service.
Server
Barcelona Wine Bar
06.2016 - 11.2016
- Boosted repeat guest rates, remembered regular guests' preferences and greeted them by name.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet guest needs.
- Displayed enthusiasm and promoted excellent service to guest, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling guests to make personal decisions based on taste and interest.
Education
Certification - Adult And Pediatric First Aid/CPR/AED-BL
American Red Cross
Minneapolis, MN09.2021
Bachelor of Science -
National Personal Training Institute of Minnesota
Minneapolis, MN01.2019
Skills
- Business Growth
- Health and Wellness Education
- Time Management
- Bilingual (Spanish)
- Judgement and Decision Making
- Active Listening
- Critical Thinking
- Sales Oriented
- Superb Guest Service
- Team Building
Timeline
Nutrition Coach
Independent Contractor - Self Employed
01.2019 - Current
Certified Personal Fitness Trainer
Independent Contractor - Self Employed
01.2019 - Current
Server/Bartender/Certified Server Trainer
Fogo De Chao
01.2018 - 09.2024
Server
Cafe Intermezzo
11.2016 - 12.2017
Server
Barcelona Wine Bar
06.2016 - 11.2016
Certification - Adult And Pediatric First Aid/CPR/AED-BL
American Red Cross
Bachelor of Science -
National Personal Training Institute of Minnesota
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