Nely Vita Keybond
Gresham,OR
Summary
Dynamic and adaptable professional with a proven track record at Amazon PDX9, showcasing expertise in packaging techniques and exceptional attention to detail. Excelled in fast-paced environments, achieving significant improvements in customer satisfaction and material waste reduction. Demonstrated excellent communication and teamwork skills, contributing to efficient operations and positive workplace dynamics. Skilled Packager with 1-2 years of experience accomplishing production goals in fast-paced environments. Successful at moving small and large merchandise by lifting and using equipment. Dependable, dedicated and focused on constantly improving skills and performance.
Overview
13
13
years of professional experience
Work History
Packaging Associate
Amazon PDX9
10.2019 - 08.2020
- Packed, weighed and shipped items per customer specifications.
- Inspected items for defects and damage.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated tape machines, scales and label printers to package items correctly.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Operated manual pallet jacks and forklifts to move and store materials.
- Increased customer satisfaction by ensuring packages were securely sealed, labeled, and shipped accurately.
- Reduced waste through careful monitoring of materials usage and adjusting practices accordingly.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Store Associate
Goodwill Store
05.2018 - 09.2018
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Listened to customer needs and desires to identify and recommend optimal products.
Associate Crew
McDonald's Restaurant
09.2016 - 04.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Accurately operated cash register to process customer payments.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Operated cash register to ring up final bill and process various forms of payment.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Stocked shelves to organize aisles in assigned department.
- Prepared salads, soups and sandwiches for customers.
- Brewed coffee and tea and changed out drink station syrups.
Cashier Assistant/ Waitress
Country House Restaurant
12.2013 - 12.2014
- Bagged items securely to minimize breakages and reduce losses.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Met customer needs through polite, friendly and attentive service.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Operated cash register to record transactions accurately and efficiently.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Retrieved items for customers and verified prices.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Removed trash, swept, and mopped floors for professional appearance.
- Cleaned and sanitized cashier workstation and scanning area.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Hotel Front Desk Receptionist
Truk Stop Hotel & Truk Lagoon Dive Center
08.2010 - 12.2013
- Assisted in increasing hotel occupancy rates through proficient handling of reservations and room assignments.
- Collected room deposits, fees, and payments.
- Resolved service-related problems and documented actions in system.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
- Maintained an organized front desk area that contributed to smooth operations and professional appearance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Office Assistant
Chuuk Health Services
05.2007 - 08.2007
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
High School Diploma -
Seventh Day Adventist High School
Federated State Of Micronesia06-2010
Skills
- Warehouse Safety
- Labeling Accuracy
- Shipping and receiving
- Product packing
- Packing boxes
- Packaging Techniques
- Order Fulfillment
- Product Inspection
- Assembly line experience
- Supply Restocking
- Shipping procedures
- Restaurant equipment maintenance
- Safety and compliance
- Hand packing
- Label verification
- Attention to Detail
- Work Well Under Pressure
- Materials Handling
- Tagging and Labeling
- Storage Organization
- Safety Protocols
- Shipment Preparation
- Production Logging
- Flexible and Adaptable
- Reading Comprehension
- Hand tool use
- Product Weighing and Measuring
- Word Processing
- Order Picking
- Electric Pallet Jack
- Tagging proficiency
- Inventory Tracking
- Multitasking
- Excellent Communication
- Active Listening
- Box assembly
- Safety Procedures
- Team building
Timeline
Packaging Associate
Amazon PDX9
10.2019 - 08.2020
Store Associate
Goodwill Store
05.2018 - 09.2018
Associate Crew
McDonald's Restaurant
09.2016 - 04.2018
Cashier Assistant/ Waitress
Country House Restaurant
12.2013 - 12.2014
Hotel Front Desk Receptionist
Truk Stop Hotel & Truk Lagoon Dive Center
08.2010 - 12.2013
Office Assistant
Chuuk Health Services
05.2007 - 08.2007
High School Diploma -
Seventh Day Adventist High School
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