Nema Billings

• Managed the phlebotomist lab and supervised staff of three, achieving over a 20 percent reduction in wait time and a 10 percent decrease in data entry errors. Through my management of the lab and staff, reduced wait time by over 20 percent and reduced data entry errors by 10 percent helping to optimize and improve operations. Coordinated communications among doctors, nurses, and patients, ensuring efficient stakeholder engagement and streamlined operations. Leveraged expertise in specimen analysis and testing to enhance lab performance and accuracy.
• Streamlined phlebotomy processes to enhance efficiency in patient care.
• Trained phlebotomy staff on specimen collection and patient identification procedures.
• Arranged mobile blood draws and managed urgent lab collection requests.

• Facilitated workshops on public health foundations for community members.
• Promoted awareness of health equity concepts to improve community engagement.
• Assisted in research on social factors affecting health outcomes in local populations.
• Contributed to population-level health analysis by gathering and organizing relevant data.
• Promoted awareness of community-based health topics through outreach initiatives.
• Assisted in implementing public health planning and response strategies during community events.