Alyssa Esquivel
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Store Crew (Associates)
7/11 Convenience Store
11.2023 - 03.2024
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Helped managers with daily checklists and last-minute requirements.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Monitored customers for signs of security concerns and escalated issues to management.
Personal Assistant
Albert Gonzales (Military City Air)
07.2022 - 11.2023
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Education
Associate of Arts - Education
St. Phillip's
San Antonio, TX05-2028
High School Diploma -
Academy of Creative Eduction
San Antonio, TX04-2023
Skills
- Service standard compliance
- Merchandise upselling
- Retail sales customer service
- System implementation
- POS systems expert
- Office equipment proficiency
- Microsoft PowerPoint
- Microsoft Excel
- Positive and professional
- Database entry
- Strong interpersonal skills
- Excellent communication skills
- Proper phone etiquette
- Conflict Resolution
- Time management abilities
Timeline
Store Crew (Associates)
7/11 Convenience Store
11.2023 - 03.2024
Personal Assistant
Albert Gonzales (Military City Air)
07.2022 - 11.2023
Associate of Arts - Education
St. Phillip's
High School Diploma -
Academy of Creative Eduction
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