NEMANJA RADOJEVIC

• Preventive and corrective maintenance of the vehicle fleet
• Diagnosing breakdowns occurring on the road in communication with drivers
• Maintain communication with repair shops and authorized workshops in the event of a breakdown, supply of parts, and their replacement
• Communication with other teams for compliance with procedures during transport.
• Following and respecting DOT regulations for every unit in the fleet

• Scheduled service appointments for vehicles efficiently.
• Ordering parts for neccesary maintainance and repairs
• Communicated repair status updates to customers promptly.
• Processed customer payments and service documentation accurately.
• Educated customers on vehicle maintenance and service options clearly.

• Daily maintenance of the vehicle fleet (technical correctness, minimum necessary equipment, damages)
• Coordinates, schedules and organizes appointments for vehicle servicing and repairs
• Provides equipment and spare parts
• In coordination with other services, provides, acquires and controls necessary documentation for each part of the repair process
• Keeping records of financial and material costs incurred in the transportation process
• Providing constant dispatch support for the most effective and organised daily routes for the company asset (trucks)

• Prevention, diagnostics and evaluation of malfunctions of the fleet
• Malfunction solving through communication with drivers, services and authorized distributors
• Implemented cost-saving strategies in vehicle procurement and fuel management.
• Providing ensure information regarding influence on the breakdown for the transportation procedure

• Supervising the transportation of goods and precisely and efficiently informing clients of the current status
• Requesting necessary documentation for every step in the transport procedure
• Providing new suggestions for process improvement in route planning
• Malfunction solving through communication with drivers, shippers and receiving locations in the transportation route
• Consistent reporting to immediate supervisors regarding current issues of the highest priority

• Managing daily client requests regarding their need for moving goods
• Communication and management regarding international transport procedures
• Providing safe and consistent service for all procedures in transportation procces
• Collaborate with other teams for the better efficiency in everyday planning

Maintenance Assistant Agent

• Managed inventory of available vehicles and ensured proper documentation.
• Resolved customer complaints in a timely manner.
• Assisted customers with vehicle selection and rental agreements.
• Conducted vehicle inspections before and after rentals.
• Coordinated vehicle maintenance and repairs with service teams.