Jeniya Collazo

• Greet staff, guests, vendors and contractors upon arrival at the facility entrance.

• Operate and maintain security equipment, including metal detectors and surveillance cameras.

• Adhere to post orders while maintaining a visible presence around the property.

• Assist with crowd control during large events held at the facility.

•Guard restricted areas to prevent unauthorized entry.

• Adhered to company security protocols for managing substantial cash amounts.
• Sustained a tidy checkout environment including counters, floors, and windows.
• Promoted loyalty programs effectively, enhancing customer satisfaction.
• Maintained store environment in accordance with safety regulations.
• Assessed special order prices and applied relevant discounts upon request.
• Resolved customer complaints professionally in accordance with company policy. Streamlined checkout process, reducing wait times and enhancing customer satisfaction while managing substantial cash amounts securely

• Effectively resolved any complaints regarding the living environment in a timely manner.
• Enforced residence hall policies through individual conferences with students who violated rules or regulations.
• Performed consistent inspections of resident areas for adherence to safety standards.
• Facilitated meetings between staff members and faculty to discuss strategies for improving student life experiences.
• Performed crisis intervention during emergency situations by providing emotional support and referring individuals to appropriate resources.
• Facilitated resolution of roommate disagreements through constructive guidance.

• Ensured accurate preparation of items for shipment based on customer requirements.
• Verified integrity of items prior to packing in containers.
• Informed supervisors of any defective or incomplete inventory promptly.
• Followed safety protocols when handling hazardous materials such as chemicals or inflammable liquids.
• Managed the loading of departing packages onto delivery vehicles according to client requests.
• Collaborated with team members to improve workflow and increase productivity.

• Ensured warehouse cleanliness by sweeping floors and removing debris.
• Supervised item counts within allocated zones of the warehouse to ensure stock requirements were met.
• Reviewed and confirmed adherence to quality specifications for packaged orders before distribution.
• Maintained accurate completion of shipping-related paperwork per guidelines.
• Provided support in receiving large shipments by breaking down bulk cases into smaller quantities.
• Coordinated efficiently with team members during production and transport activities.