Hardworking, bilingual employee with exceptional customer service skills, multitasking, and time management abilities. Dedicated, compassionate, and adaptable professional with a proactive attitude and the ability to learn quickly. Punctual, and extremely respectful, team player, comfortable with diversity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technician
Servpro
Salem, MA
09.2023 - 10.2024
Used correct equipment and techniques to demolish buildings smoothly and avoid damaging nearby structures.
Stripped structures of valuable and reusable materials.
Hauled out damaged materials and followed correct disposal processes to minimize environmental problems from chemicals or unsafe materials.
Performed repairs and preventive maintenance on demolition tools, machinery and equipment.
Removed debris remaining after natural disasters such as floods.
Wore protective equipment such as respirators and special suits for optimal protection from site hazards.
Cleaned up chemical spills and industrial waste following strict safety protocols.
Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Cleaned or prepared construction sites to eliminate hazards.
Drove trucks to and from job sites to deliver supplies.
Utilized GPS and maps for efficient route planning.
Personal Care Assistant
Tempus Unlimited- Jonathan Goldberg
Marblehead, MA
01.2022 - 05.2023
Provided ongoing compassionate patient care for each client.
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted with meal planning to meet nutritional plans.
Reported concerns to nurse supervisor to promote optimal care.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Maintained clean and well-organized environment for client happiness and safety.
Followed safe lifting and transferring techniques to transport residents.
Improved patient outlook and daily living through compassionate care.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Council Road Maintenance, Laborer
City Hall, Public Works Department
Santa Cruz De Tenerife , Spain
01.2018 - 09.2021
Assisted with roadway projects and highway repairs by controlling traffic patterns.
Operated heavy machinery with extreme care and caution, following specific employer guidelines for safety.
Repaired roadway signs, fences and other structures.
Performed preventive maintenance on vehicles and heavy equipment.
Flagged motorists to provide warning of obstacles and repair work.
Operated pneumatic tampers to repair joints and patch broken pavement with asphalt.
Measured locations for installation of markers, utilizing tape, string or chalk.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Operated and maintained a variety of equipment including hand and power tools.
Operated pallet jacks and forklifts to load and unload supplies and materials.
Prepared items for transportation installing bracing, padding and strapping to prevent damage.
Construction Worker
La Laguna City Hall
Santa Cruz De Tenerife, Spain
01.2015 - 07.2018
Prepared and handled materials and masonry tools and equipment.
Adhered to operation and safety instructions when using equipment and tools including lock-out tag-out and confined spaces safety procedures.
Determined required materials, job requirements and task priorities according to work orders.
Acquired and maintained high skill level in construction, alteration, repair and maintenance of masonry structures and surfaces.
Used mechanical cement-mixing equipment or hand tools to prepare cement for use.
Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
Finished surfaces by troweling, floating and brushing following project requirements and specifications.
Laid and repaired concrete to make level and long-lasting surfaces.
Constructed forms to create various concrete structures.
Used numerous types of power tools and other equipment daily.
Inspected and maintained tools and equipment.
Positioned wire mesh and rebar to reinforce concrete.
Loaded and unloaded necessary tools, materials and machines from trucks and trailers.
Used forklifts and other equipment to move materials and complete project work with construction team.
Removed debris and waste to clean site after completing work.
Prepared concrete by hand mixing sand and cement.
Education
High School Diploma -
CENTRO DE ADULTOS IDAFE
SPAIN
06.1996
Skills
Medication Management
Compassionate Patient Care
Supportive Personality
Incapacitation care
Decision Making
Personal Service
Caring Companionship
Personal Hygiene Assistance
Attentive to People
Time Management
Household Cleaning
Ability to Lift Clients
Convalescence Support
Bedside Care
Ability to Lift
Team Collaboration
Clear Communication
Problem Identification
Client Relationship Management
Behavior Redirection
Adaptable Under Pressure
Household Organization
Spanish Fluency
Safe driving techniques
Accident Prevention
Languages
Spanish
Native/ Bilingual
Certification
Fork Lift Operator, San Cristobal, Santa Cruz De Tenerife, Auto School - 2021
Registered Nurse at Boston Children’s Hospital - Medical Surgical Intensive Care Unit (MSICU)Registered Nurse at Boston Children’s Hospital - Medical Surgical Intensive Care Unit (MSICU)