Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nena Bryant

Summary

Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Highly organized candidate experienced in providing comprehensive clerical and administrative support. Proven track record of managing daily office operations, coordinating calendars, scheduling appointments, and handling incoming and outgoing calls. Adept at creating and maintaining filing systems and using office software applications. Committed to providing outstanding customer service, and ensuring the accuracy of administrative tasks. Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company.

Overview

20
20
years of professional experience

Work History

Analyst

Internal Revenue Service, IRS/Cherokee Contract
07.2023 - Current
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Queried databases for information needed for report processing.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Identified and resolved problems through root cause analysis and research.

Administrative Assistant Lll

Jackson County Courthouse
07.2016 - 05.2023
  • Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.

Junior Underwriter

Ozark National Life Insurance
04.2004 - 04.2016
  • Reviewed and evaluated loan files for risk issues and potential misrepresentation.

Education

High School Diploma -

Lincoln Academy
05.1983

Skills

  • Data Entry
  • Documentation
  • Records Management Systems
  • Microsoft Outlook
  • Back Office Operations
  • Customer Service
  • Payroll and Benefits Administration
  • MS Excel
  • Data Research and Validation
  • Data Processing
  • Workflow Analysis

References

  • Candi Love, Administrative Assistant Lll, (816) 438-7943, Clove@jacksongov.org
  • Cynthia Ramos, Administrative Assistant, (816) 260-5419, CRamos@jacksongov.org
  • Gail McCann Beatty, Director, (816) 223-8230, GMB@jacksongov.org
  • Co-Worker, phone, mail
  • Former Boss, phone, mail
  • + Type and edit your text

Timeline

Analyst

Internal Revenue Service, IRS/Cherokee Contract
07.2023 - Current

Administrative Assistant Lll

Jackson County Courthouse
07.2016 - 05.2023

Junior Underwriter

Ozark National Life Insurance
04.2004 - 04.2016

High School Diploma -

Lincoln Academy
Nena Bryant