NENA LOVE
Valdosta,Georgia
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Admin Support
Lowndes County Health Dept.
04.2022 - Current
- Assisted with day-to-day operations, including managing incoming calls, scheduling, verifying insurance and eligibility, preparing reports, working efficiently and productively with all team members.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA and general liability.
- Managed time efficiently in order to complete all tasks within deadlines.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Community Relations Assistant
Options-Now
06.2019 - 03.2022
- Provided administrative support to Community Relations team, ensuring smooth operations and efficient workflow.
- Supported marketing, community relations and foundation with scheduling, planning and other administrative assistance.
- Maintained up-to-date database of approximately 200 contacts, streamlining communication efforts with key individuals in community.
- Assisted with planning, coordinating and staffing large- and small-scale events such as community outreach and fundraisers.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in team environment.
Infant and Pre-K Teacher/Floater
Jackson Heights Christian Academy
03.2018 - 12.2019
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted sensory development by providing access to different textures.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Assisted and supervised approximately 20 children through entire school day.
- Established positive communication with parents in daily conversation.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Afterschool Youth Counselor
YMCA
11.2016 - 03.2018
- Monitored youth behavior and offered guidance and support for positive change.
- Wrote reports for parents, documenting progress and challenges.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Supervised individuals in small group atmosphere to cultivate independence and structure.
Education
Esthetics -
Wiregrass Georgia Technical College
Valdosta, GA12.2021
High School Diploma -
Valdosta High School
Valdosta, GA05.2015
Skills
- Highly Organized
- Effective Time and Schedule Management
- Communication Skills
- Customer Service
- Clinical Operations
- Effective Multitasking
- Patient Advocacy
- Certified in CPR/AED
Timeline
Admin Support
Lowndes County Health Dept.
04.2022 - Current
Community Relations Assistant
Options-Now
06.2019 - 03.2022
Infant and Pre-K Teacher/Floater
Jackson Heights Christian Academy
03.2018 - 12.2019
Afterschool Youth Counselor
YMCA
11.2016 - 03.2018
Esthetics -
Wiregrass Georgia Technical College
High School Diploma -
Valdosta High School
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