Nenneh Bah
Lanham,MD
Summary
Accomplished Medical Technician with a proven track record at Larmax Homes, enhancing patient care through expert handling of medical equipment and sensitive information in compliance with HIPAA regulations. Skilled in direct patient interaction and specimen handling, I significantly improved documentation accuracy and patient satisfaction. Demonstrates exceptional teamwork and sterilization techniques, ensuring high standards of care and efficiency. Endearing Medical Technician committed to ensuring patients are comfortable and at ease while under hospital supervision. Gifted with superb oral and written communication skills. Hands-on experience preparing treatment rooms, performing medical administrative duties and retrieving and interpreting laboratory and procedure results.
Overview
5
5
years of professional experience
Work History
Medical Technician
Larmax Homes
03.2023 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
Phlebotomist
Quest
04.2022 - 12.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Monitored supply levels and placed orders for laboratory supplies.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Cashier
Target
11.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Phlebotomy Certificate -
Prince George's Community College
Upper Marlboro, MDHigh School Diploma -
Duval High School
Lanham, MD05.2019
Skills
- HIPAA Regulations
- Direct Patient Care
- Patient interaction
- Immunohistochemical testing
- Maintaining equipment
- Patient vital taking
- Medical record documentation
- Sterilization techniques
- Specimen handling
Timeline
Medical Technician
Larmax Homes
03.2023 - Current
Phlebotomist
Quest
04.2022 - 12.2023
Cashier
Target
11.2019 - 06.2020
Phlebotomy Certificate -
Prince George's Community College
High School Diploma -
Duval High School
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