Neo Orellana
Raleigh,NC
Summary
Versatile and diligent, with a proven track record of enhancing service delivery at O.T.S Mobile Car Wash through meticulous attention to detail and exceptional customer service. Fluent in English and Spanish, I excel in creating clean, organized environments and fostering strong client relationships. My expertise in landscaping and proficiency in Microsoft Office complement my strong work ethic and creative problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Car Wash Detailer
O.T.S Mobile Car Wash
08.2023 - 04.2024
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained a clean and organized work environment for efficient service delivery.
House Cleaner
Neighbors Houses
01.2018 - 06.2023
- Disinfected and mopped bathrooms to keep homes sanitary and clean.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Landscaper
Real Estate Agent
06.2019 - 06.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Babysitter
Family Members
06.2018 - 03.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
BBA - Marketing
East Carolina University
Greenville, NC06.2027
Skills
- Bilingual: English and Spanish
- Customer Service
- Landscaping
- Knowledge of Microsoft Office
- Creative Thinking
- Strong Work Ethic
- Cleaning Services
Timeline
Car Wash Detailer
O.T.S Mobile Car Wash
08.2023 - 04.2024
Landscaper
Real Estate Agent
06.2019 - 06.2021
Babysitter
Family Members
06.2018 - 03.2020
House Cleaner
Neighbors Houses
01.2018 - 06.2023
BBA - Marketing
East Carolina University
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