Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Neomi Sabater

Melbourne,FL

Summary

Dynamic leader with 10 years of experience in the restaurant industry. Specializes in staff training, customer service excellence, and efficient multitasking. Achieved significant improvements in employee engagement and customer satisfaction. Skilled in decision-making and conflict resolution, ensuring high-quality service and operational efficiency.

Overview

10
10
years of professional experience

Work History

Manager/Human Resources Intern

Chick-fil-A
08.2019 - 02.2025
  • Managed and motivated over 20 employees to be productive and engaged in work.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Managed confidential employee files and maintained accurate records for performance evaluations.

Server

Park & Sixth Gastropub
03.2015 - 04.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Bachelor of Applied Science - Human Resources Management

Eastern Florida State College
Melbourne, FL
05-2026

Associate of Arts -

Eastern Florida State College
Melbourne, FL
12-2024

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Staff training and development
  • Positive attitude
  • Multitasking Abilities
  • Excellent communication
  • Soft Skills

Accomplishments

    Recipient of the Remarkable Award at Chick-fil-A, 2024

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager/Human Resources Intern

Chick-fil-A
08.2019 - 02.2025

Server

Park & Sixth Gastropub
03.2015 - 04.2019

Bachelor of Applied Science - Human Resources Management

Eastern Florida State College

Associate of Arts -

Eastern Florida State College

Similar Profiles

CREATE PROFILE
Neomi Sabater