Adobe Creative Cloud
Neomi Vembu
San Luis Obispo,CA
Summary
Creative and action-oriented Learning Experience Designer with 15+ years of expertise designing facilitator-led and blended learning solutions that build teams, drive engagement, shift mindsets, promote behavior changes, and measure performance outcomes. Skilled at transforming complex concepts into learner-centered experiences through storytelling, active learning, and visual communication. Partnered with leaders, SMEs, and cross-functional teams, virtually and on-site, for higher education institutions, and nonprofits to design innovative solutions that inspire behavior change and elevate the learner experience.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
CREATIVE/LEARNING AND DESIGN SPECIALIST
Apple
03.2012 - Current
- Design and facilitate 15+ customer-facing workshops per week while training and coaching 65 team members, applying adult and youth learning principles and facilitator-led strategies.
- Balance business needs with learner priorities, using research, feedback, and storytelling to reinforce knowledge, and drive retention.
- Streamline collaboration across 5 teams by clarifying outcomes, aligning stakeholders, and simplifying complex concepts to enable rapid decision-making.
- Apply curriculum design and assessment strategies to measure training effectiveness, achieving a 90%+ satisfaction rate on internal learner feedback surveys.
REMOTE TECHNICAL SUPPORT
Apple
10.2020 - 04.2021
- Provided remote technical support for up to three simultaneous facilitator-led sessions, troubleshooting software, device, and connectivity issues in real time to ensure seamless delivery, positive learner outcomes, and sustained engagement.
- Collaborated with facilitators, SMEs, and 20 cross-functional teams to anticipate challenges, implement proactive solutions, and enable smooth delivery of virtual live learning experiences.
- Chosen to create team graphics for remote leaders and technicians 25 to build rapport and brand loyalty.
CREATIVE DIRECTOR
create eNVy communications
07.2010 - 03.2020
- Directed 25+ design and learning projects, producing marketing collateral, and eLearning resources that blended strong visual communication with instructional design.
- Partnered with SMEs, engineers, and instructors to develop customized digital solutions that supported social awareness and collaboration.
- Managed 5-8 concurrent projects, balancing priorities and adapting to client needs while consistently delivering on time and within scope.
Education
MASTER OF EDUCATION - INSTRUCTIONAL DESIGN
Western Governors University
Salt Lake City, UTBACHELOR OF SCIENCE - GRAPHIC/VISUAL COMMUNICATION
University of Maryland
College Park, MDSkills
- Adobe Creative Suite
- Apple iWork
- Microsoft Office
- Figma
- macOS
- iOS
- iPad OS
- WatchOS
- TVOS
- Windows 11
- Cross-Functional Collaboration
- Retail Training
- Project Management
- Slack
- IMessage
- Apple Calendar
- Quizlet
- Webex
- Facetime
- VPN
Certification
- Accessibility in eLearning (W3C/WCAG standards)
- Neurodivergence in the Workplace
- Project Management for Instructional Designers
- CITI in Human Subjects Research SBE Comprehensive
Accomplishments
- Increase organizational value by implementing pedagogical principles, combining instructional design expertise with high-impact graphic design that identifies learning gaps, increases learning satisfaction scores, innovates processes and achieves scalable results.
- Drive hardware, software and services sales using learn by doing methodologies.
- Mentor new and long-term team members career development that creates confidence and movement in roles.
AWARDS
- Excellence Award for Evaluation Process and Recommendation, Western Governors University
- Volunteer of the Year, Monarch Grove Elementary Parent Teacher Association, 2010
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- American Institute of Graphic Arts
- Apple’s South Asian/Women’s/Familia/Beacon Diversity Network Associations
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridOn-SiteImportant To Me
Work-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingQuote
“Find out who you are and do it on purpose.”
Dolly Parton
Software
Microsoft Office
Apple iWork
Canva
Figma
GenAI
Articulate 360 and Rise
Learning Management Systems (LMS)
Customer Relationship Management (CRM)
Timeline
REMOTE TECHNICAL SUPPORT
Apple
10.2020 - 04.2021
CREATIVE/LEARNING AND DESIGN SPECIALIST
Apple
03.2012 - Current
CREATIVE DIRECTOR
create eNVy communications
07.2010 - 03.2020
BACHELOR OF SCIENCE - GRAPHIC/VISUAL COMMUNICATION
University of Maryland
MASTER OF EDUCATION - INSTRUCTIONAL DESIGN
Western Governors University