Neona Haag
Brandon,MS
Summary
Motivated finance major with a reliable work ethic and strong foundation in analytical and critical thinking, attention to detail, and customer service. Skilled in effective communication, conflict resolution, and team collaboration, with proven experience training and motivating team members to deliver high-quality results. Recognized for adaptability, professionalism, and a commitment to accuracy and efficiency, with a readiness to contribute positively in any professional environment.
Overview
6
6
years of professional experience
Work History
Team Leader
Panera Bread
Flowood, MS
02.2019 - 12.2024
- Attained the maximum number of online training courses completed by any employee, totaling 80
- Acquired proficiency in multiple roles to maintain store operations
- Trained new cashiers on register functions and customer service protocols
- Maintained and provided knowledge of current menu items, prices, and promotions
- Adapted quickly to changing demands while maintaining high-quality food service standards
- Maintained a positive work environment that promoted collaboration between team members
- Reviewed completed work to verify consistency, quality, and conformance to company standards
- Communicated effectively with team members to streamline order fulfillment
- Completed opening, closing, and shift change tasks by following company guidelines
- Prepared and assembled ingredients for menu items in a fast-paced kitchen
- Updated food displays, cases, and other customer-facing areas to increase sales
- Greeted frequent visitors by name and tailored their experience accordingly
Education
Bachelor of Science - Finance
Mississippi College
Clinton, MS12-2026
Associate of Arts - Business
Hinds Community College
Pearl, MS12-2024
High School Diploma -
Northwest Rankin High School
Flowood, MS05-2020
Skills
- Work ethic
- Conflict resolution
- Effective communication
- Analytical and critical thinking
- Adaptability
- Attention to detail
- Microsoft Excel and Word proficiency
- Professionalism
- Cash handling
- Customer service
- Team leadership
- Mentorship and training
- Team motivation
- Sales promotion
- Time management
- Operational efficiency
- Empathy and patience
- Product knowledge
- Cash register systems
Timeline
Team Leader
Panera Bread
02.2019 - 12.2024
Bachelor of Science - Finance
Mississippi College
Associate of Arts - Business
Hinds Community College
High School Diploma -
Northwest Rankin High School
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