Nepa Barua
Everett,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Very good customer service and cash handling experience.
Overview
11
11
years of professional experience
Work History
Tax Preparer
H&r Block
Stoneham, Massachusetts
01.2024 - 04.2024
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Compiled data from clients to accurately complete tax forms.
- Identified potential deductions to minimize clients' tax liabilities.
Cashier
Walgreens
Everett, , MA
10.2021 - 11.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Rite Aid
Everett,
06.2015 - 02.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Customer Service Representative
Shaw's Supermarket
Brighton, Massachusetts
05.2013 - 02.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Supervised the cashiers to do their jobs done.
- Bookkeeping, sold lottery, money-order, money-transfer.
Education
Master of Arts - Sociology
National University
Bangladesh 03-2010
Bachelor of Arts - Sociology
Chittagong College
Bangladesh 03-2009
Skills
- Risk Management
- Tax Law Compliance
Timeline
Tax Preparer
H&r Block
01.2024 - 04.2024
Cashier
Walgreens
10.2021 - 11.2023
Cashier
Rite Aid
06.2015 - 02.2016
Customer Service Representative
Shaw's Supermarket
05.2013 - 02.2016
Master of Arts - Sociology
National University
Bachelor of Arts - Sociology
Chittagong College
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