Nephtali Alonzo Jr.
Brownsville
Summary
Dynamic and results-driven professional with extensive experience as a Restaurant Bar Manager at Louie's Backyard. Expert in inventory management and conflict resolution, consistently enhancing customer satisfaction and operational efficiency. Proven track record in staff training and supplier negotiation, ensuring quality service and cost-effective solutions in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Restaurant Bar Manager
Louie's Backyard
South Padre Island
12.2014 - Current
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Resolved customer complaints or concerns in a timely manner while maintaining composure under pressure.
- Monitored patron alcohol consumption to encourage safety.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Oversaw food preparation, production and presentation according to quality standards.
- Established relationships with local distributors to secure competitive pricing on products purchased.
- Delegated work to staff, setting priorities and goals.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Ordered specialty liquors or wines when requested by customers or needed for specific events.
- Consistently monitored the bar area to ensure that it was adequately stocked with supplies such as ice, garnishes and other ingredients needed for drink preparation.
- Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
Construction Manager
Alonzo's Construction
Brownsville
05.2010 - 03.2014
- Monitored job sites to analyze problems and recommend and implement solutions.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Coordinated phases of construction projects from inception to completion.
- Reviewed invoices from vendors and subcontractors for accuracy before authorizing payment.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Cleaned or prepared construction sites to eliminate hazards.
Education
Certificate of Technical Studies - Medical Assistant
South Texas Vo Tech
Brownsville, TX04-2008
High School Diploma -
Simon Rivera Highschool
Brownsville, TX04-2004
Skills
- Inventory management
- Conflict resolution
- Team leadership
- Bar operations
- Sales analysis
- Menu development
- Labor cost control
- Staff training
- Supplier negotiation
- Rule enforcement
- Organizational skills
- Responsible alcohol service
- FOH operations oversight
- Staff supervision
- Scheduling
- Supply ordering
- Recruitment and hiring
Certification
TABC Certified, Certified Medical Assistant, Food Handlers Certification
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Restaurant Bar Manager
Louie's Backyard
12.2014 - Current
Construction Manager
Alonzo's Construction
05.2010 - 03.2014
Certificate of Technical Studies - Medical Assistant
South Texas Vo Tech
High School Diploma -
Simon Rivera Highschool
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