Motivated professional with 3 years of cashier manager and customer service experience, looking to contribute to Seminole Gaming by leveraging my supervisory and management skills.
Supervised a team of 25 employees, ensuring quality service and adequate training.
Managed cash operations, including deposits, withdrawals, and fund verification.
Calculated interest, commissions, and percentages, ensuring accuracy in financial transactions.
Developed strong relationships with clients, enhancing their experience within the establishment.
Quickly and accurately counted drawers at start and end of each shift.
Performed research to collect and record industry data.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Performed cashier and banking operations accurately and efficiently.
Utilized department-specific software for managing financial transactions.
Resolved customer issues and complaints, demonstrating strong interpersonal skills.