Nephtalie Therese Moise

- Receive telephone calls and provide information to customers according to their requests (order tracking, information, evaluation).
- Prepare the various monthly reports and market/product category study reports (on excel and powerpoint)
- Ensure the processing of each sale and order until invoicing and delivery, ensuring deadlines,
- Attend preparatory meetings for field actions,
Update the sales statistical tables and turnover output at the week's and month's end. Possibly propose commercial offers to customers.
- Prepare meetings (defining the agenda, writing the minutes) and attend them.
- Register the order (telephone and email), check the fulfillment conditions (delivery times, packaging method), and inform the customer or salesperson.
- Follow the payment elements of orders (payment, invoicing) or transmit to the relevant department (accounting, litigation)
- Establish quotes and transmit data on technical and commercial terms (planning, price, payment) to customers and sales agents.
- Prepare the different promotions of the year (Choice of products, Different discounts, Supervision of posters, etc.) and new arrivals (intermediary between sales and marketing)(on excel)
- Archive of sales documents.
- Ensure customer follow-up by executing email responses.
- Manage the E-commerce site (WordPress) (entry of new products (image, description, price, tag, category, brand), design management, orders, change of banners
- Train new salespeople.
- Virtual assistant (WhatsApp, Instagram, Facebook.)
- Attend preparatory meetings for field actions,
- Prepare purchase orders for purchases from suppliers.
- Create items and put prices on the system(SAGE).
- Make appointments and manage the sales schedule