Neptali D Balza

I am a qualifield and professional Back Waiter, Busser Food runner, Bar back with 7 years of experience in the service industry

*Work experience*

Experience

Calexico UES ( 2021 - 2024 current )

Food Runner Bar Back Bar Service

Successfully managed cash register operations and closing procedures.

Developed a loyal customer base theough exceptional customer service.

Served 7 - 8 tables per section with 30+guest

*Per Lei UES (2021)*

Bar Back

Maintained a clean and organized bar area aswell as ensuring no shortages by stocking all bar liquor

*Tacombi 2023*

Back Server

Maintaining a enjoyable dining experience.

Back Waiter. Busser comunication skills in high-pressure situations

Served 5-7 tables por section 20+ guest

*La villeta, new York (2022)*

- Greetws. Seated, and served customer in sections of 6 tables in a high volume italian restaurant

- Served 6 - 12 tables per night with 20 + guest at a time

- Stocked napkins, published cutlery, served waters follow guidelines for allergies and diet concems

- Recommended wines, beers and cocktails to generate higher order tab per guest

*Sequence of service -Server Food Runner

1. Acknowledge guests with in 1 minutes

2. Beverage delivery within 3 minutes and offer appetizer

3. Repeat the order. Ask for allergies

4. Appetizer delivery within 3-7 minutes

5. Entree delivery within 10 - 15 minutes

6. Check back within 2 minutes or a few bites

7. Deliver the guests check

8. Make change or run charge card within 2 minutes

Fluent un English and spanish

Multiasking

Ability to work under pressure

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