Neptune Yosofi
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Attentive with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
7
7
years of professional experience
Work History
E Commerce Entrepreneur
Etsy
01.2023 - Current
- Acquired new customers through successful promotional strategies and exceptional service and support.
- Answered customer inquiries via phone, email, and chat.
- Answered customer inquiries and provided accurate information regarding products and services.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Marketing Manager
Amazon Prime Gaming
01.2021 - 01.2023
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Worked closely with marketing and content acquisition teams to create engaging promotional events and bespoke content launches, resulting in increased brand exposure
Project Manager
Amazon Smile Project Team
01.2018 - 01.2021
- Managed multiple projects with competing deadlines simultaneously.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Developed and maintained project plans, timelines, and budgets.
Education
Associate of Arts -
Highline College
Seattle, WASkills
- Data Collection
- Office Management
- Data Entry
- Documentation And Reporting
- Multitasking and prioritization
- Meeting Coordination
Timeline
E Commerce Entrepreneur
Etsy
01.2023 - Current
Marketing Manager
Amazon Prime Gaming
01.2021 - 01.2023
Project Manager
Amazon Smile Project Team
01.2018 - 01.2021
Associate of Arts -
Highline College
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