Nera Mujezinovic
Methuen,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Order filler
Walmart Distribution Center
11.2021 - Current
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
Chemistry Lab Technician
Middlesex Community College
09.2022 - 05.2023
- Using computer software to conduct NMR and IR spectroscopy in the chemistry lab
- Maintained a safe working environment by adhering to proper chemical handling and storage procedures.
- Restocked laboratory workstations and sterilized surfaces, maintaining readiness for project requirements.
- Handled nitric acid, sulfuric acid, and hydrofluoric acid, adhering to strict safety protocols.
- Optimized laboratory processes by conducting regular equipment maintenance, ensuring consistent performance and accurate results.
- Reduced waste generation within the lab through strict adherence to sustainable practices, ultimately minimizing environmental impact.
Patient Care Coordinator
Family Continuity
06.2021 - 11.2021
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Care Manager
The Neighborhood Center
04.2018 - 06.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Arranged transportation and documented details of discharge transition plans.
- Maintained detailed records in compliance with agency standards and regulations.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Certified Nurses Aide
Presbyterian Homes & Services
12.2016 - 04.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Upheld infection control and prevention policies across different patient-facing areas.
- Documented patient information and care activities in electronic health record.
Pharmacy Technician
Rite Aid Pharmacy
08.2016 - 02.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Barista/ Server
Bookseller
08.2015 - 08.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Science - Biology
University of Massachusetts-Lowell
Lowell, MA05-2025
Bachelor of Arts - Psychology
SUNY Polytechnic Institute
Marcy, NY05-2018
Associates - Psychology
Mohawk Valley Community College
Utica, NY01.2015
High School Diploma - General studies
Cicero North Syracuse High School
Cicero, NY06.2011
Skills
- Hazardous waste disposal
- Laboratory safety
- Problem-solving abilities
- Multitasking
- Chemical Handling
- Scientific Writing
- Organizational standards
- Document filing
- Detail Oriented
- Documentation skills
- Training and mentoring
Certification
Certified Nursing Assistant (CNA)
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Croatian
Full Professional
English
Full Professional
Serbian
Full Professional
Timeline
Chemistry Lab Technician
Middlesex Community College
09.2022 - 05.2023
Order filler
Walmart Distribution Center
11.2021 - Current
Patient Care Coordinator
Family Continuity
06.2021 - 11.2021
Care Manager
The Neighborhood Center
04.2018 - 06.2021
Certified Nurses Aide
Presbyterian Homes & Services
12.2016 - 04.2018
Pharmacy Technician
Rite Aid Pharmacy
08.2016 - 02.2017
Barista/ Server
Bookseller
08.2015 - 08.2016
Associates - Psychology
Mohawk Valley Community College
High School Diploma - General studies
Cicero North Syracuse High School
Bachelor of Science - Biology
University of Massachusetts-Lowell
Bachelor of Arts - Psychology
SUNY Polytechnic Institute
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