Certificates,trainings and a good child care provider
Nercita Litusquen
Long Beach,CA
Summary
Dynamic and dedicated professional with experience at LBUSD, excelling in behavior management and parent-teacher communication. Proven ability to foster a supportive learning environment and implement individualized instruction, enhancing student engagement and development. Adept at lesson planning and maintaining a positive rapport with students and staff alike.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Assistant Teacher
LBUSD
05.2024 - 08.2025
Supported student physical, mental, and social development using classroom games and activities.
Supervised recess, lunch and daily student intake and dismissal.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Completed daily reports, meal count sheets, and attendance logs.
Cashier
Downtown Superstore
02.2020 - 01.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Telephone Operator
Philbanking Corporation,Cag.de Oro City
03.1993 - 04.1998
Assisted colleagues with achieving task requirements, aiding team productivity and performance.
Maintained accurate records of calls placed and received.
Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
Monitored call queues and worked quickly to answer and resolve inquiries within target timeframes.
Built rapport with callers through active listening skills and empathetic responses to their concerns or requests.
Maintained a professional tone when assisting callers, ensuring positive experiences for both internal and external customers.
Resolved customer issues and complaints promptly and politely, upholding satisfaction.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Demonstrated adaptability during peak hours or high-stress situations by remaining calm, focused, and efficient in handling multiple tasks simultaneously.
Education
Child Development Study
On Line A&m Texas Certificates
On Line Texas
05-2021
Associate of Applied Science - Radio And Television Broadcasting
Southern College
Cagayan de Oro City,Philippines
03-1987
Skills
Parent-teacher communication
Behavior management
Oral communication
Lesson planning
Instructional support
Lesson plan implementation
Behavior modeling
Art and music instruction
School policies and procedures
Curriculum design
Individualized instruction
Accomplishments
Documented and resolved [Issue] which led to [Results].
Achieved [Result] through effectively helping with [Task].
Achieved [Result] by completing [Task] with accuracy and efficiency.
Collaborated with team of [Number] in the development of [Project name].
Certification
Certificates of child developm ents study.and certicates of Summer learning studies recently.my previous certificate of teaching.i had 70 hrs.of Child care trainings 7yrs.ago
Languages
English
Professional Working
Timeline
Assistant Teacher
LBUSD
05.2024 - 08.2025
Cashier
Downtown Superstore
02.2020 - 01.2022
Telephone Operator
Philbanking Corporation,Cag.de Oro City
03.1993 - 04.1998
Child Development Study
On Line A&m Texas Certificates
Associate of Applied Science - Radio And Television Broadcasting
Southern College
Certificates,trainings and a good child care provider