Summary
Overview
Work History
Education
Skills
Reference Contact Information
Languages
Timeline
Generic

NEREIDA FLORES

Inglewood,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

13
13
years of professional experience

Work History

General Manager

Metro by T-Mobile
01.2024 - 12.2024
  • Managed budget implementations, employee reviews.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Money Transfer Agent

Guerrero's Management Inc
04.2023 - 04.2024
  • Enhanced customer satisfaction by providing efficient money transfer services and addressing inquiries promptly.
  • Streamlined money transfer processes for improved transaction speed and reduced wait times.
  • Maintained compliance with regulations by conducting thorough identity verification and diligently documenting transactions.
  • Collaborated with team members to ensure seamless service delivery, resulting in increased customer loyalty.
  • Assisted customers in completing transactions, leading to a higher rate of successful transfers.
  • Identified potential fraudulent activities and reported them to management, contributing to the security of client funds.
  • Achieved high levels of accuracy in processing transactions by meticulously following established protocols.

Packer Associate

CJ LOGISTICS
11.2023 - 01.2024
  • Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks.

Production Assistant

Jos Candies
06.2023 - 11.2023
  • Enhanced production efficiency by streamlining processes and implementing organizational improvements.
  • Reduced production errors through close attention to detail and thorough quality control checks.
  • Maintained a safe and clean work environment, contributing to overall team productivity.
  • Packaged chocolate items for delivery or pickup.


Store Manager

Metro By T-Mobile
09.2011 - 01.2023
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Assisted call-in customers with questions and orders.
  • Logged reports, expenses, receipts, and sales in company database.
  • Assisted in implementing a new inventory management system, resulting in more accurate record.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.

Education

High School Diploma -

Morningside High School
Inglewood, CA
06.2006

Skills

  • Attention to Detail
  • Telephone Etiquette
  • Currency Exchange Expertise
  • Sales and Marketing Aptitude

Reference Contact Information

Mauricio Barreda

424-223-1432

Carlos Dionicio

213-219-4792

Languages

English
Spanish

Timeline

General Manager

Metro by T-Mobile
01.2024 - 12.2024

Packer Associate

CJ LOGISTICS
11.2023 - 01.2024

Production Assistant

Jos Candies
06.2023 - 11.2023

Money Transfer Agent

Guerrero's Management Inc
04.2023 - 04.2024

Store Manager

Metro By T-Mobile
09.2011 - 01.2023

High School Diploma -

Morningside High School

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NEREIDA FLORES