Nereida Rico-Arredondo
Santa Maria,California
Summary
Results-oriented professional with 5+ years of work experience . Aiming to leverage a proven knowledge of conflict resolution, order processing, and workflow planning skills to successfully fill the role at your company. Dependable candidate with commitment to proactivity and accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accountant Clerk
City Of Guadalupe
02.2023 - 01.2024
- Receives and receipts money; reconciles cash and prepares daily deposits
- Post payments and distribute funds properly into utilities, citations, building plans and permits, utility user tax, franchise fees, grants
- Handles monthly billing by manually billing for hydrant meter usage
- Monitors for 30-day payment; mails notification
- Sends account to collections for nonpayment
Tasting Room Associate
Kynsi Winery
06.2022 - 07.2023
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions
- Increased sales through upselling techniques and promoting wine club membership benefits to guests
- Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines
- Fostered lasting relationships with customers by maintaining excellent communication and follow-up skills
- Managed inventory of wines and merchandise, ensuring adequate stock levels for daily operations and special events
Assistant Store Manager
Steve Madden
11.2021 - 05.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
- Provided a weekly / monthly business recap for the team to review progress and also meet their comission goals
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays
- Converted 14% of incoming traffic every hour
- Contributed to team success by exceeding team sales goals by 22%
- Prepare and ship e-commerce orders to customers in a detailed and timely manner
Server
Varsity Tavern
02.2021 - 05.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Maximized table turnover rate by efficiently managing reservations and seating arrangements
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
Virtual Banking Assistant
J.P. Morgan Chase & Co.
02.2021 - 11.2021
- Build and maintain client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis
- Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives
- Review clients' accounts and plans regularly to determine whether life changes, economic changes, or financial performance indicate a need for plan reassessment
- Recommend strategies clients can use to achieve their financial goals and objectives, including specific recommendations in such areas as cash management, insurance coverage, and investment planning
- Implement financial planning recommendations or refer clients to someone who can assist them with plan implementation
- Set meetings virtually with clients to collaborate and assist with changes in their financial status
Assistant Manager
Carter's / OshKosh
07.2018 - 08.2020
- Increased sales through effective merchandising strategies and targeted promotions
- Take district and regional calls to speak on the store's weekly and monthly sales reports, upcoming promotions, marketing strategies
- Open and close cash registers, performing tasks such as counting money, coupons, balancing cash drawers, and making deposits
- Managed inventory levels to minimize stockouts while reducing overhead costs
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Education
Bachelor of Arts - Communications
Arizona State University
Tempe, AZ2022
Associate of Arts - Communications
Allan Hancock College
Santa Maria, CA2020
Skills
- Bilingual
- Customer Service
- Inventory Control
- Accounts Receivable
- Financial Records and Reporting
- Data Entry
Certification
Food Handler's Certificate
Timeline
Accountant Clerk
City Of Guadalupe
02.2023 - 01.2024
Tasting Room Associate
Kynsi Winery
06.2022 - 07.2023
Assistant Store Manager
Steve Madden
11.2021 - 05.2022
Server
Varsity Tavern
02.2021 - 05.2022
Virtual Banking Assistant
J.P. Morgan Chase & Co.
02.2021 - 11.2021
Assistant Manager
Carter's / OshKosh
07.2018 - 08.2020
Bachelor of Arts - Communications
Arizona State University
Associate of Arts - Communications
Allan Hancock College
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