Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nereyda A Madrid De Hernandez

Elizabeth,NJ

Summary

Dynamic Certified Nursing Assistant with proven expertise in patient-focused care and HIPAA compliance, honed at RWJBH and other healthcare settings. Excelled in enhancing patient wellbeing through meticulous vital signs monitoring and compassionate support. Adept at responding to emergencies and maintaining privacy, demonstrating both critical hard and soft skills. Achieved a notable reduction in fall incidents, underscoring a commitment to safety and quality care.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

RWJBH
11.2021 - Current
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Certified Nursing Assistant

El Mora Hill Rehabilitation Center
09.2014 - 11.2021
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.

Customer Service Agent

ASIG
11.2013 - 10.2016
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.

Supervised

Horizon Group Usa Inc.
09.2001 - 03.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Travel Agent Assistant

Travel Agency in Cortes
08.1987 - 07.2001
  • Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
  • Streamlined booking processes for improved efficiency and reduced wait times for clients.

Education

High School Diploma -

Instituto Sagrado Corazon De Jesus
Puerto Cortes
12-1986

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Compassionate
  • Vital signs monitoring
  • Recording vital signs
  • Safety precautions
  • Electronic charting
  • Patient-focused care
  • Compassionate caregiver
  • Mobility assistance
  • Feeding assistance
  • Adaptable
  • Urinary catheter care
  • Healthcare ethics
  • Responding to emergencies
  • Blood glucose testing
  • Transporting patients
  • Maintaining privacy
  • Colostomy care
  • Feeding assistance expert
  • Specimen collection
  • Valid [state] driver's license
  • Calm and level-headed under duress
  • Collecting specimens
  • Intake recording
  • Assisting with personal grooming
  • Toileting assistance
  • Vital sign recording
  • Infection control procedures
  • CNA certification
  • Vital signs

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Certified Nursing Assistant

RWJBH
11.2021 - Current

Certified Nursing Assistant

El Mora Hill Rehabilitation Center
09.2014 - 11.2021

Customer Service Agent

ASIG
11.2013 - 10.2016

Supervised

Horizon Group Usa Inc.
09.2001 - 03.2013

Travel Agent Assistant

Travel Agency in Cortes
08.1987 - 07.2001

High School Diploma -

Instituto Sagrado Corazon De Jesus

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Nereyda A Madrid De Hernandez