Neriah Martinez

This job enhanced skills of forging connections to clientele, explaining in detail the specific design and reason of products, responding efficiently to high-touch customers, the ability to quickly and creativity resolve problems, and the importance of organization. Lululemon's values and team environment allowed the perfect environment to forge skills used in the work place. Placing the highest value on team and client communication.

Through working in a restaurant environment I was able to grow my communication skills, the ability to work under pressure, teamwork, and excellent customer service. Learning the importance of multitasking, adapting to fast-paced environments, and problem-solving. Additionally, they develop a strong work ethic, time management skills, and attention to detail. These attributes I acquired through working in a restaurant job can translate well into various professional settings.

• Memorized recipes for specialty coffee beverages and seasonal offerings
• Trained new team members with positive reinforcement and respectful, encouraging coaching
• Maintained regular and consistent attendance and punctuality
• Operated espresso machines and commercial coffee brewers to create beverages
• Completed successful daily cash audits to correctly balance drawers at end of shifts
• Used POS system to accurately enter orders and process payments.

The key skills and knowledge cultivated through my time here was my first opportunity to grow. I was able to develop excellent communication and interpersonal skills, setting the mood and expectation of quality for the visit. Learning file management, handling phones, checking in, and scheduling appointments for patients. Being able to handling diverse clientele while maintaining a professional demeanor.