Nerissa Moss
Charlotte,NC
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
16
16
years of professional experience
Work History
Store Manager
Circle K Convenience Store
10.2014 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Retail Store Manager
Claire's INC.
01.2011 - 10.2015
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed inventory control, cash control, and store opening and closing procedures.
Retail Store Manager
Footlocker Retail
11.2007 - 09.2010
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Created employee schedules to align coverage with forecasted demands.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma -
Central Cabarrus High School
Concord, NC05.2002
Skills
- Shift Checklists
- Sales Activities
- Time Management
- Google Docs
- Order Management
- Merchandising
- Microsoft Excel
- Financial Management
- Inventory Management
- Manage Budgets
Timeline
Store Manager
Circle K Convenience Store
10.2014 - Current
Retail Store Manager
Claire's INC.
01.2011 - 10.2015
Retail Store Manager
Footlocker Retail
11.2007 - 09.2010
High School Diploma -
Central Cabarrus High School
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