NERISSA PRECIOSO
1391 Foxland Blvd. G308, Gallatin,TN
Summary
A highly skilled Registered Nurse with over 15 years of diverse experience in emergency, critical, and rehabilitation care. Proven expertise in triage, critical care, patient education, case management, utilization review, and appeals. Adept at working in high-pressure environments, maintaining compliance with healthcare standards, and leading teams in both clinical and educational settings. Technologically proficient with a strong commitment to patient advocacy and professional growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse
TriStar Hendersonville Medical Center
Hendersonville, TN
05.2024 - Current
- Provided emergency care to critically ill patients in a timely manner.
- Assessed patient condition and developed individualized care plans.
- Administered medications and treatments as prescribed by physicians.
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
- Monitored vital signs and other indicators of patient health status.
- Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
- Educated families about their loved ones' conditions and provided emotional support.
- Ensured compliance with all hospital policies, procedures, standards, and regulations.
- Assisted in training new staff members on proper nursing protocols for emergency room operations.
- Provided education to patients regarding disease prevention and home care instructions.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Administered critical IV medications to stabilize patients for assessment and treatment.
Training Specialist
Shearwater Health Advisors
Taguig CIty, NCR
06.2021 - 07.2022
- Developed and maintained training materials, including job aids, handouts, and presentations for Utilization Review, Appeals, and Grievance Teams.
- Conducted train-the-trainer sessions to ensure trainers are prepared to deliver courses effectively.
- Facilitated classroom instruction for groups up to 30 students.
- Assisted in developing training plans for new hires and existing employees.
- Provided technical support during online training events using web conferencing tools.
- Analyzed instructional data to assess course effectiveness and identify opportunities for improvement.
- Monitored instructor performance during delivery of courses and provided feedback as needed.
Senior Appeals Coordinator
Optum, UnitedHealth Group
Taguig City, NCR
05.2018 - 06.2021
- Reviewed appeal requests for accuracy, compliance with regulations, and completeness of documentation.
- Performed data analysis to identify trends in appeals activity.
- Conducted research on complex medical claims issues and developed solutions for resolution.
- Prepared reports summarizing appeals status, progress, and results.
- Collaborated with other departments to ensure timely processing of appeals cases.
Staff RN (Emergency Room / NICU / ICU)
Ospital Ng Makati
Makati City, NCR
12.2007 - 05.2021
- Assisted physicians in providing patient care by taking vital signs, administering medications, and performing treatments.
- Provided direct nursing care to patients of all ages in a variety of settings including medical and surgical units, critical care, emergency departments, and home health.
- Educated patients and families on disease prevention, treatment plans, and post-hospitalization needs.
- Collaborated with multidisciplinary teams to develop individualized plans for each patient's care.
- Monitored changes in patient condition and reported any significant findings to physicians or other healthcare professionals immediately.
- Performed various tests such as blood glucose monitoring, EKGs, wound dressings and care according to established protocols.
- Ensured compliance with applicable laws and regulations governing the practice of professional nursing within an assigned area or departmental setting.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Prioritized multiple tasks to accommodate urgent requests for assistance from the emergency department.
- Provided emergency care to critically ill patients in a timely manner.
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
- Assisted in the delivery of infants and provided care to newborns in a Level IV NICU.
- Administered medications and monitored vital signs for critically ill neonates.
- Monitored ventilator settings, oxygen saturation levels and other respiratory equipment.
Nursing Clinical Instructor
University Of Makati
Makati City, NCR
07.2007 - 12.2010
- Developed and implemented clinical teaching strategies to provide students with hands-on experience in patient care.
- Conducted evaluations of student performance, andprovided feedback and guidance on areas of improvement.
- Provided instruction on various topics related to Pathophysiology, Medical-Surgical Nursing, and Maternal and Child nursing.
- Supervised small groups of medical students during their clinical rotations at hospitals, specifically in ED.
- Mentored medical students throughout the year by providing advice on academic progress and career development.
- Monitored student attendance records to ensure compliance with university regulations.
- Encouraged active participation from all students during class discussions and activities.
- Developed and implemented comprehensive curricula for clinical nursing instruction.
- Guided and supervised nursing students in classroom, lab and clinical learning activities.
Education
Bachelor of Science - Nursing
University of Makati
Makati City, Philippines04-2007
Master of Science - Family Nurse Practitioner
Chamberlain University
Downers Grove, ILMaster of Science - Hospital Management And Administration
University of Makati
Makati City, PhilippinesSkills
- Critical Care & Triage
- Patient Advocacy
- Case Management & Appeals
- Clinical Training & Instruction
- Technological Proficiency
- Leadership & Team Collaboration
- Trauma care
- Cultural competence
Certification
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Trauma Nursing Core Course (TNCC)
- Emergency Nursing Pediatric Course (ENPC)
- Neonatal Resuscitation Program (NRP)
- Crisis Prevention and Intervention (CPI)
Languages
English
Full Professional
Tagalog
Native/ Bilingual
References
References available upon request.
Timeline
Emergency Room Registered Nurse
TriStar Hendersonville Medical Center
05.2024 - Current
Training Specialist
Shearwater Health Advisors
06.2021 - 07.2022
Senior Appeals Coordinator
Optum, UnitedHealth Group
05.2018 - 06.2021
Staff RN (Emergency Room / NICU / ICU)
Ospital Ng Makati
12.2007 - 05.2021
Nursing Clinical Instructor
University Of Makati
07.2007 - 12.2010
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Trauma Nursing Core Course (TNCC)
- Emergency Nursing Pediatric Course (ENPC)
- Neonatal Resuscitation Program (NRP)
- Crisis Prevention and Intervention (CPI)
Bachelor of Science - Nursing
University of Makati
Master of Science - Family Nurse Practitioner
Chamberlain University
Master of Science - Hospital Management And Administration
University of Makati
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